Mac support analyst- hybrid

NOTICE- Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Local candidates only. Hybrid in Boston

A MacOS support engineer/architect should be able to communicate and collaborate effectively with clients, users, and other IT professionals. They should be able to listen and understand the needs and expectations of the clients and users, and provide clear and concise instructions, feedback, and solutions. They should also be able to work in a team and coordinate with other IT specialists, such as developers, analysts, and engineers, to deliver high-quality MacOS solutions.

A MacOS support engineer/architect should be able to identify, analyze, and solve complex and challenging problems that arise in MacOS devices and systems. They should be able to use various methods and tools, such as logs, diagnostics, and testing, to troubleshoot and resolve issues, and prevent them from recurring. They should also be able to evaluate and improve the performance, efficiency, and security of MacOS environments, and recommend and implement changes and enhancements.

Experience supporting the windows platform including SCCM and Intune would be a big +

Thanks

Renu Goel