Site Reliability Engineer

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description

The Site Reliability Engineer is a role for the motivated coder/hacker/engineer that wants to solve problems at the root cause, in an elegant and sustainable way. This position will be an instrumental part of our TechOps team, which exists to build and support the foundational tools that our product teams use to build products our customers love and trust. We care deeply about our delivery pipeline being simple, reliable, consistent, and fast. The Site Reliability Engineer will be successful in this role if he/she has a deep love for automation, building scalable systems, embracing new technologies, and sharing with teammates.

The Site Reliability Engineer reports to the Manager, Site Reliability Engineering.

You will also:

Apply cloud (AWS, VMWare) computing skills to deploy upgrades and fixes

Design, develop, and implement software integrations based on user feedback

Troubleshoot production issues and coordinate with the development team to streamline code deployment

Implement automation tools and frameworks (CI/CD pipelines)

Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security

Working with core components such as load balancers, firewalls, etc.

Conduct systems tests for security, business continuity, performance, and availability

Develop and maintain design and troubleshooting documentation

Monitoring system activity 24/7 as part of an on-call rotation

Executing our disaster recovery plan; ensuring it is up-to-date and thoroughly tested

Less than 5% travel required

No Budget Responsibilities

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Strong analytical and problem-solving skills.

Excellent time management skills with a proven ability to meet deadlines.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment

Strong command of software-automation production systems (Jenkins and Selenium).

Qualifications

Bachelor’s degree in a technical discipline OR equivalent experience

Two (2) to Three (3) years’ experience in a DevOps/SRE Role

Expertise in software development methodologies.

Experience working knowledge DevOps tools like Git and GitLab

Extensive experience with automation tools such as Terraform, Chef, or Ansible

Preferred Education/Experience:

Four or more (4+) Years’ experience in Linux and Windows management background.

Proficient in AWS and/or VMWare Technologies.

Understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)

Experience with Monitoring Technologies (Logicmonitor, Instana, NewRelic, Rapid7, CloudPassage, etc.)

Experience working tickets and managing priorities within issue tracking systems (Jira, etc.)

Experience in multiple scripting languages such as Perl/Python/Java/Bash.

Experience with Containers and Orchestration (Docker, K8s, Rancher, AKS, EKS)

Working knowledge of Microsoft SQL, MySQL, and/or Postgres.

Additional information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.