Spa Manager

Job Description

Benefits:

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job Description:

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!

Please come join us if you:

Have a great personality and excellent interpersonal skills!

Are a self-proclaimed genius in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue

Are a dynamic leader who can manage a diverse staff

Have great communication skills and connect well with staff and stakeholders

Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers expectations)

Are an empathic individual who can put yourself in someone elses shoes

Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry

Responsibilities:

Overcome objections during the sales process and increase the membership base

Create marketing strategies aimed at maximizing revenue and profits

Perform data analysis that drives business decisions and success

Use sound judgment, work independently, with minimal supervision.

Plan and direct to meet the daily needs of the operation.

Track staff schedules efficiently to optimize capacity, revenue, and profits.

Maintain the utmost cleanliness and soothing ambiance of the premises

Manage inventory effectively

Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.

Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.

Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.

Motivates and empowers the team to achieve high standards.

Whats in it for you?

A great opportunity to implement creative strategies to help our new spa become as successful as possible!

Growth opportunities

Competitive compensation

Bonus Opportunity

Employee discountsMeet the owners!

The Cooleys own the business and have two locations in the area. They are both active in the spa, but need someone to oversee the day to day operations.