Social Data Analyst

About the Role

Media.Monks looking for a talented Social Data Analyst with great knowledge of social analytics, social listening and a high level of English and Arabic. You will have to apply a combination of technical, business thinking and analytical skills to strengthen the company's value proposition in developing strategies through analysis, learning and recommendations based on an excellent command of data. The client you will be working for is one of the leaders in reimagining urban living in the KSA and you will be part of an amazing and exciting team that has grown exponentially over the last year, forecasting an even greater future!

Responsibilities:

Experience with social listening using tools such as Brandwatch/Sprinklr/Talkwalker to build queries and develop dashboards and alerts based on the reporting needs of the clients. Understanding of Boolean expression building is key for this role.

Use social engagement tools such as Emplifi to understand community and content performance developing this into actionable insights for the business.

Develop key insights backed by data which can be used to enhance the agency's offering to the client and improve overall performance.

Generate daily, weekly and monthly content performance reports for our clients' platforms and collaborate in sessions with the content and creative teams to optimise the platform in terms of content, messages, formats and duration based on the insights and learning that emerge from the reports

Monitor and understand the behaviour of social media users through owned platforms and 3rd party.

Keep abreast of new trends and optimisation strategies related to data and trend analysis.

Tools:

Analytics: Brandwatch (or other social media listening tools), Google Analytics, Emplifi, Sprinklr, Google Data Studio, Adobe Analytics and other social media and market research tools

Organisation: Google Suite (Google Docs, Google Sheets, Google Slides)

Visualisation: Google Data Studio, Tableau or similar

Competencies and skills

Experience in project management and presentation to different audiences

Experience with social media listening analysis: Queries creation, conversation and sentiment analysis.

Experience in channel and content performance related to social media

Able to work autonomously and a high level of ownership, ensuring deliverables and deadline accomplishment.

High level of English and Arabic (direct contact with international clients and local peers)

Experience in digital research or market research

Strategic thinking and focus on results

Client facing experience

Able to work in a fast-paced working environment

#LI-FP1

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

About Media.Monks:

Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. Since 2021, Media.Monks has combined diverse solutions—media, data, social, platforms, studio, experience, brand and technology services—to serve as a consultative partner integrating systems and workflows that deliver unfettered content production, scaled experiences and data science fueled by AI and the industry’s very best talent and teams.

Media.Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has earned a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23), and earns continual inclusion in AdExchanger’s Programmatic Power Players (2020-23). It has also been named Adweek’s first AI Agency of the Year (2023). Business Intelligence has recognized Media.Monks in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning, and AI Product for its service Monks.Flow. Media.Monks has earned the title of Webby Production Company of the Year (2021-23), won a record number of FWAs, and a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

Disclaimer:

Responsible for resourcing and implementing security controls for your teams processes and systems

Responsible that all your personnel apply information security in accordance with the established information security policy