Community Manager

About the Role

Media.Monks is looking for a Community Manager to join our ever-growing Cairo-based team, working on a rotational shift basis. In this role, you will leverage your communication skills to drive forward the social media communication strategy for our clients' brands to build engagement and lead community insights.

Responsibilities:

Work with the content teams to input on content calendars and how they come to life, including the timely publishing of social media posts.

Respond to comments and customer queries, across social media channels, in a timely manner.

Monitor and report on feedback and online reviews.

Participate in events to build community and boost brand awareness.

Work closely with data strategists to provide monthly and quarterly reports and optimisation opportunities.

Work collaboratively with social strategy, account management and creatives to ensure social media channels are on brand at all times.

Stay up-to-date with digital technology trends.

Analyse the conversation around the brand daily.

About You

The essentials:

3+ years of experience in Community Management.

Knowledge of social media good practices in terms of formats and tone of voice

Ability to identify and track relevant community metrics.

Knowledge of metrics, social listening tools and digital reports.

Experience in developing or implementing community manager strategies.

Excellent verbal communication skills in English & Arabic.

Excellent writing skills in English & Arabic.

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

#LI-FP1

About Media.Monks

Media.Monks is the purely digital, unitary operating brand of S4Capital plc that connects 7,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Joining Media.Monks means becoming part of a highly ambitious collective of some of the most gifted, focused, joyful talent from all over the world, with the goal to change the industry for good.

Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-23), regular recognition at Cannes Lions, and continual inclusion in AdExchanger’s Programmatic Power Players (2020-24). In addition, we’ve received the honor of being Adweek’s first AI Agency of the year (2023), the title of Webby Production Company of the Year (2021-24), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( and will never ask for payment or bank account information during the recruitment process.

Disclaimer:

Responsible for resourcing and implementing security controls for your teams processes and systems

Responsible that all your personnel apply information security in accordance with the established information security policy