Associate Project Manager

Job Purpose

Job Purpose

This role is focused on servicing customers within the Financial Services and Legal industry (both regional and international) and working closely with a Hong Kong-based Project Management team as well as the wider network of the organization.

To manage regular projects (of varying degree of complexity) in an efficient and effective manner, utilizing available tools and best project management principles and customer relationship skills, as well as company practices in place in order to achieve excellent customer satisfaction while meeting financial and quality KPIs.

To apply and develop a working knowledge of project management principles and customer relationship skills while working independently as well as part of a team.

About Regulated Industries

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).

Job Overview

Key Responsibilities

Overseeing and executing a full cycle of localization projects from a range of customers from start to finish which typically includes, but not limited to:

Creation of estimates and proposals for client approval based on a project scope and provided materials

Project planning and implementing best methodology and processes including risk management and compliance

Creation of project schedules using RWS tools and systems

Close financial monitoring and control of projects through available tools and systems

Effective verbal/written communications with clients, internal and external stakeholders and the wider team members regionally and globally where need be

Adhering to RWS project process including Translation Management Systems, CAT tools, QA tools, Financial platforms, etc.

Monitoring and mentoring of any assigned Project Coordinators/Associates

Identification of project/process improvement opportunities and escalating to a Manager

Holding regular project meetings, documenting these and distributing minutes/actions to the team

Maintenance and updating of invoicing tables and ensuring timely and final invoicing

Development and preparation of process documents where required

Skills & Experience

Educated to a Degree Level

CAT tools and QA tools knowledge

Good written/verbal communication in English, and another foreign language is a plus

Good negotiation skills and able to build rapport with external and internal stakeholders

Ambitious, proactive and with a desire to learn and progress

Analytical and structured problem solving abilities

Be able to prioritize tasks under pressure

Good Microsoft Office and Internet knowledge

Experienced in handling interpretation projects is a plus

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we ll Deliver together as One RWS.

Regular Full-Time