Intermediate Infrastructure Specialist

Requisition Number

37629BR

Supports the planning and implementation of enterprise server, storage, and application infrastructure projects including installations, modifications, and upgrades. Researches best practices and collaborates with internal resources to propose and implement optimal designs for different physical, virtual, and cloud platforms. Advises on the development and management of internal systems to achieve proper security, network availability, optimal storage capability, and other functionality. Hires and supervises sub-contractors as needed to complete relocations. Performs automation of workloads to improve performance, reduce costs, reduce maintenance of servers and storage devices, and to help improve self-service capabilities. Develops scripts across various physical, virtual, and cloud platforms to, for example, improve the consistency of infrastructure systems, monitor for and respond to routine issues, maintain healthy backups of data, and other automation functions. Monitors server, storage, and application performance, tracks metrics, and collects and analyzes logs. Remediates problem situations as needed. May escalate some cloud-based problems. Maintains detailed documentation of physical, virtual, and cloud-based enterprise technology, server, storage, application, and security best practices. Maintains detailed inventory of available resources for relocation projects and prepares orders for additional items as required. Performs other duties as required.

Why CDM Smith?

Check out this video and find out why our team loves to work here!

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Minimum Qualifications

Bachelor's Degree. 3 years of relevant experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications

1. Experience designing, developing, and maintaining CMDB and monitoring CMDB Health

2. Hands-on experience implementing and managing ServiceNow Discovery and other discovery tools, such as SCCM or Lansweeper

3. Experience configuring and managing Service Mapping and Service Graph Connectors

4. ServiceNow Event Management experience (LogicMonitor integration a plus)

5. Experience with ServiceNow Certificate Management

6. MID Server installation and configuration with Agent Client Collector experience

7. Must be able to effectively collaborate with ServiceNow developers, administrators, and ITSM partners.

8. ServiceNow CSA certification a plus

9. ITIL certification a plus

Amount of Travel Required

0%

Background Check and Drug Testing Information

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Agency Disclaimer

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

Business Unit

COR

Group

COR

Assignment Category

Fulltime-Regular

Employment Type

Regular