Area Manager

Overview:

An Area Manager at Velociti Services will ensure that the contractual cleaning requirements are met to client’s satisfaction and within budgetary limit and is responsible for the cleaning operations of an assigned group of client accounts.

Responsibilities:

Duties / Responsibilities:

Train and manage employees and vendors to ensure all client processes, procedures, guidelines, regulations, and expectations are adhered to as efficiently as possible

Serve as liaison between clients and Velociti Services departments / divisions

Actively promote OTJ work and ensure the process is completed through to invoicing and payment

Ensure site has consumables and working equipment needed to perform cleaning tasks

Examine work completion in accordance with contract deliverables

Monitor quality control throughout assigned facilities

Sustain focus on safety through onsite observations and/or inspections

Other duties as assigned or requested

Qualifications:

Required Skills / Abilities:

Valid driver’s license

High School or GED

Knowledge of custodial/commercial cleaning

Janitorial industry knowledge preferred

Ability to manage multiple locations

3 years of customer service experience

PC literate – understanding of how to use technology as a tool

Ability to communicate with all levels within a client’s management structure

Good team player and manager

Exudes credibility and be able to influence

Excellent verbal and written communication skills

Excellent organizational and leadership skills

An eye for detail

The ability to work well both as part of a team and on your own

Ability to prioritize tasks and to delegate them when appropriate

Ability to act with integrity, professionalism, and confidentiality

Accountability and dependability in all that you do

A strong commitment to company service values

Time management - organizing, planning, and prioritizing

Ability to multi-task and change directions easily

Act as a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver

Physical Requirements

Applicants for this role must be able to:

Lift boxes and packages weighing up to 60 pounds

Lift, bend, squat, and stretch to move boxes, parcels, and shipments

Climb small to medium flights of stairs multiple times a day

Standing for extended periods of time

Working conditions may consist of extreme exposure to heat/cold weather conditions, involving both indoor and outdoor tasks

Occasional exposure to hazardous environments and conditions might be experienced

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Permanent