Center Medical Director

Overview:

Are you ready to take your medical career to new heights in Columbus, OH? As a Center Medical Director at Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Center Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. Center Medical Directors have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class. The Center Medical Director will provide clinical coverage, treating in centers, creating space to perform delegated Medical Director responsibilities.

Responsibilities:

100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience. Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location or in the capacity of the Market Float providing coverage for an open CMD position.

Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.

Works with director team (primarily DMO and Director of Therapy Operations (DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.

Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.

Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Assists CMD’s to understand same.

Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours.

Assists with the planning of clinician meetings, leads, or assists in conducting

Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs

May be required to observe drug/alcohol testing of patients

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Board Certified Emergency Medicine, Family Medicine, Internal Medicine, or Occupational Medicine related from ABMS or AOA

Current unrestricted medical license in state of Ohio as required for clinical and/or business duties

Unrestricted DEA license for state of jurisdiction

Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution

DOT FMCSA certification

Job-Related Experience

Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope

Preferred two years’ experience in managed care and physician management.

Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Agrees, supports, and commits to Concentra’s core practice standards and Policies and Procedures

Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers

Demonstrate a high level of skill with interpersonal relationships and communications.

Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals

Skilled in reviewing the clinical work of others according to professional standards and practice guidelines

Ability to supervise, evaluate, coach, and develop staff

Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity

Ability to “put patients first” and enjoys treating patientsSuperior patient/customer service and “bed side manner” skills

Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome

Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients

Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction

Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback

Additional Data:

Paid time off (PTO)

Paid holidays

Set schedule: Mon-Fri business hours, no nights, no weekends and no holidays

Medical and prescription plans

Basic and enhanced dental and vision plans

Supplemental health benefits (accident, critical illness, hospital indemnity insurance)

LifeWorks employee assistance program

Company-funded HSA

Short-term disability

Pre-tax spending accounts (health care and dependent care FSA)

Training provided in our world-class occupational medicine process management model*

Medical experts panel (MEP)

Concentra CME courses

New hire learning program

Occupational Health University

Leadership development program

Yearly CME stipend and CME time

Tuition reimbursement

Professional On-demand Learning Modules*

Malpractice insurance*

Unmatched opportunities for advancement locally and nationally*

Traditional and Roth 401(k) with employer match*

Competitive salary*

Colleague referral bonus program*

Colleague discount program*

Life insurance/disability

Pre-tax spending accounts

Relocation assistance (when applicable)

Incentive/RVU bonus

Commuter benefits

Identity theft services

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

This position is eligible to earn a base compensation rate in the state range of $_ to $_ hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veteran

Permanent