Job Objectives
To conduct detailed pre-installation site surveys.
To install services and fully commission first time.
Post installation quality checks and procedures.
To attend to service requests in accordance with SLAs.
To follow through on instructions from Service Coordinators and regional Operations manager.
To adhere to stock and procurement processes.
Maintain tools in line with company policies.
To assist senior Engineers (B2, C1, C2, D1 and D2)
Minimum Requirements
Grade 12
N3 Electronics/IT
1year industry related experience
Job Skills
PC Skills
Customer Relationship management skills
Customer Service Management
Basic Data
VoIP