Cashier/Gate Attendant - Seawolf Park PT Mon-Thurs 2-9pm

Job Description

ABOUT VISIT GALVESTON AND THE PARK BOARD OF TRUSTEES

In 1963, the citizens of Galveston voted to create a specialized unit of government called the Park Board of Trustees of the City of Galveston. The organization is responsible for overseeing Galveston's tourism efforts, Galveston Island Beach Patrol (GIPB) and Coastal Zone Management (CZM). The Park Board is funded primarily through Hotel Occupancy Tax (HOT) and beach user fees for the six parks that they manage. Tourism pays for tourism as no sales or property tax is collected by the Park Board. The nine-member board is comprised of volunteer residents with diverse business backgrounds. Each is required to serve at least two years and must also serve on one of the Park Board's advisory committees.

We are on a mission to promote and support tourism on Galveston Island in order to foster an environment that establishes a great place to live, work, and visit. Our vision is to create it a tourist destination that promises an exciting variety of experiences and a high quality of life for residents.

The island offers natural resources, attractions, events, and heritage that we wish to share with the residents and visitors alike. Our employees are dedicated to inviting all to come and experience the island that we care so much about.

A DAY IN THE LIFE OF A CASHIER/GATE ATTENDANT

In this customer service position, you play a crucial role in being the first line of contact for our park. You handle a large volume of guests as they come through the gate by collecting payment as well as handing out tickets and wristbands. When given cash, you ensure it is put away correctly and accurately make change for the guest. You promote good public relations through friendly and helpful communication with park guests and direct them to planned parking spots. Using your superb organizational skills, you complete daily reports and forms as well as maintain a neat and orderly workspace.

In addition, you enforce park standards of cleanliness by clearing sidewalks and walkways as well as collecting and disposing of any loose trash. You trim ornamental landscaping and paint fences and other structures as necessary with the guidance of the park manager. Whenever concerns arise, you calmly and professionally communicate with guests and refer any escalated issues to an on-duty manager. You work well under pressure and are able to successfully complete any tasks assigned to maintain the smooth operation of the park. Helping others and maintaining order brings you great satisfaction, and that is why you are perfect for this position in tourism and hospitality!

QUALIFICATIONS FOR A CASHIER/GATE ATTENDANT

At least 16 years of age

Certified Tourism Ambassador (CTA) certification or ability to become certified (CTA training provided by the Galveston Island Park Board of Trustees upon hire)

Fluency in English both verbally and in writing

Ability to communicate with the public while maintaining professionalism

Ability to operate equipment such as golf carts and all-terrain vehicles

Ability to stand, walk, or sit for 8 hours or more per day

Basic math skills to accurately make change

Excellent customer service skills

Being bilingual in Spanish is preferred but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Are you able to work independently with minimal supervision? Can you balance multiple tasks in a fast-paced environment? Are you reliable and responsible? Do you get along well with others? If so, you might just be perfect for this customer service position in tourism and hospitality!

WORK SCHEDULE FOR A CASHIER/GATE ATTENDANT

This customer service position in tourism and hospitality works year-round with shifts Monday-Thursday between the hours of 2pm-9pm. The park is open seven days a week.

READY TO JOIN OUR HOSPITALITY TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Gate Attendant job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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