Quality Assurance Specialist

Job Description

Company Description

Steeped in a tradition of hydropower, American Hydro is a leading supplier and installer of large equipment for the hydro electric industry, specializing in design, engineering, precision CNC manufacture, upgrades and servicing of high-performance, hydro-turbines and large pumps.

We are currently looking for a Quality Assurance Specialist to add to our team located at our York, PA facility. We are a tight-knit group that takes a great deal of pride in what we produce. If you are detail-oriented, hardworking, and looking for a place to call home, we invite you to apply for this opening.Job Description

The Quality Assurance Specialist is responsible for assuring that the products being delivered to our clients meet our engineering standards, are fit for purpose, and free from defects, operational problems, or errors. This is accomplished by providing support for all quality-related activities and ensuring effective coordination between internal and external customers/suppliers during the marketing, engineering, manufacturing, and installation phases of a project.

Essential Functions Performed by the Position

Commit to work under the company’s core values including a “One Team” mindset, open communication, continuous improvement, and a commitment to provide solutions to our customers

Provide support to the Vice President of Engineering and Quality, Quality Assurance Manager, Mechanical and Hydraulic Engineers, Field Service, and Manufacturing as required to facilitate the incorporation of the customer and company quality requirements into processes and designs

Assist with internal audit functions required by ISO and customers

Participate in internal audits of manufacturing processes, control plans, work instructions, and process documentation

Assist with the NCR reporting process using our quality management software (currently Intelex). Assign responsibility as appropriate, assist as necessary with investigations and root cause analyses, and facilitate final approval through the Corrective Action Board

Assist with, and help facilitate Corrective Action Requests (CARs) and Reviews for Effectiveness (RFEs)

Work with production and engineering teams as required to resolve issues

Assist in the generation, review, and revision of Inspection and Test Procedures created internally

Review and acceptance of Inspection and Test Plans received from vendors

Review and acceptance of quality documentation received from vendors

Support the deployment of the American Hydro Quality Management System elements such as document control, and inspection and test plans and proposal support with Quality Write-ups

Assist with the building and organization of the quality control document packages at the completion of the projects

Assist with maintaining records, certifications, and documentation for completed inspections.

Participate in vendor qualification and auditing processes

Familiar with the use and care of measuring and test equipment – micrometers, calipers, pi tapes, etc

As required, perform routine inspections of in-process, and finished products using standard dimensional measuring equipment and compare results against specifications to determine quality status

Track, analyze, and report on materials, processes, and products to ensure they meet the organization's quality standards

Responsible for the gage calibration system

Perform and/or participate in the following:

Review of component inspection status and release for shipment

Review/approval of vendor submittals (nonconformances, weld/NDE procedures, inspection plans, heat treatment/stress relief procedures, and records)

Review of customer specifications

Auditing (Internal and External). Develop inspection and quality procedures and quality audit/surveillance records and perform audits and surveillance

Client/Source inspection

Lessons Learned Meetings

Verify inspection records & documentation compliance

Perform process capability evaluations, investigate results of quality inspection disputes and root cause analysis studies, and report findings

Development Responsibilities

Maintain relationships with internal stakeholders with the goal of continuous improvement and customer satisfaction

Improve the Quality Culture within the American Hydro Team

Support production personnel on quality-related issues

Understand and support the importance of record-keeping and documentation

Authorities

Review and approval of Quality data supplied in support of manufacturing efforts both internal and external

Review and approval of Quality Forms and applicable Quality SOPs

Assist as required with the review and approval of ISO 9001 documentation

Calibration of measuring and test equipment

Knowledge, Skills, and Abilities

Experience with ISO 9001:2015 Quality Management System requirements

Experience with Intelex or similar Quality Management System Software

Proven experience in a quality support role

Conscientious and responsible with a results-driven approach

Numeracy and mathematics; Technical skills; Collaboration skills; Analytical skills; Adaptability

Time management; Critical thinking; Problem solving

Effective communication; Interpersonal skills; Attention to Detail

Initiative, must be motivated, reliable, and a self-starter

Excellent written and verbal communication skills

Must possess the ability to meet and interface with suppliers/customers and proactively work to resolve issues and accomplish tasks

Strong ability to multi-task while maintaining the ability to meet deadlines for a variety of assignments

Knowledge of Microsoft Office Suite including Outlook, Word, Excel and PowerPoint

Experience in heavy manufacturing, engineer-to-order manufacturing is a plus

Specific knowledge of Casting, Forging, Welding, Machining, Visual Inspection, Dye Penetrant Inspection, Magnetic Particle Inspection, and Ultrasonic Inspections is a plus

Knowledge of dimensional inspection methodology is a plus

Familiarity of FARO inspection techniques is a plusQualifications

Required Education and Experience

High school diploma (or GED) or 6-12 months of related experience and training

Associate’s Degree preferred

Licenses or Certifications Required

None

Environment and Working Conditions

A mix of normal office environment with time also spent in the factory

Travel Requirements (percent)

Up to 10% annually

Additional Information

The benefits of joining our team

Because we seek to hire the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

health coverage for you and your family through medical, dental and vision plans

a 401(k) plan in with a generous company match

financial protection through disability, life, and accidental death & dismemberment insurance plans

tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars

a generous paid time off program in which the benefits increase along with your tenure with the company

When you join our team, you do more than simply switch companies to progress your career. You become part of our family, a group of talented women and men who drive business success.

#IND1

Enprotech Corp and its subsidiaries is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. All employment decisions are made based on qualifications, merit and business need.