EDI Account Representative

Job Description

Company Description

With deep industry expertise and technology delivered through person-to-person contact, only Quadax gives RCS professionals the freedom to consistently add value to their company. Company is based in Middleburg Heights, OH, but this person will be traveling within the South and West regions of the U.S. Job Description

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.

Responsibilities:

Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.

Must be ready and able to train staff (current and new) on product features as well as everyday use.

Read multiple reports and try to identify billing trends for clients.

Present clients with additional products and features.

Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.

Assist clients in writing custom data converts and test these upon implementation.

Other duties as assigned.Qualifications

Bachelor’s degree preferred

Detail oriented and good investigative and software troubleshooting skills

Must be able to multitask

Knowledge of medical billing practices or Electronic Data Interchange processes

Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication

Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product

Sufficient public speaking skills

Previous experience working remotely preferred

Must be willing to travel via automobile 50%-75% of the time (CO/NE).

Ability to maintain confidentiality

Additional Information

Requirements:

Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.

Ability to handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to maintain confidentiality, adapt to business needs, make judgement decisions, grasp new ideas, and communicate with department managers, as well as with various employees and clients at all levels.