Full time Customer Service Representative/Dispatcher

Job Description

Do you love to help people and make connections while working in a fast, fun-paced environment? Do you take pride in your tenacity and grit, and have a "get-it-done" attitude? Do you thrive in opportunities in which you can cultivate multi-faceted, well-rounded skills? Us too. As a matter of fact, it is at the core of everything we do. We are looking for an individual that is enthusiastic about learning new things as well as their own growth, and who is eager to become part of the team.

Specific Responsibilities:

Receive incoming calls in a professional and courteous manner

Effectively and actively listen to each customer's situation

Critically think and employ problem-solving skills

Prioritize and coordinate the scheduling of services

Coordinate delays in schedule with customers and service technicians

Use customer development techniques to solicit work through phone, email, social media, etc.

Perform other duties as needed which may include cross-training in related positionsJob Requirements:

Minimum two years of administrative/customer service experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independentlyHours:

30+ hours with occasional weekends.

Benefits:

Paid Vacation

Healthcare

Simple IRA

Team events

Opportunities for bonuses