Product Operations Associate

Job Description

This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option.

Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that’s where you come in.

We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management.

We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately.

Job Responsibilities

Purchase Order Management:

Issue and maintain Purchase Orders across ML Mainline and ML Wholesale

Update Purchase Orders based on production shifts or changes

Manage On time PO Reporting

Manage PO Flow Forecasting

Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing

Production/Vendor Management:

Work closely with vendors, product management and logistics team to ensure timely delivery

Establish and maintain effective working relationships with vendors

Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly

Track photo sample orders to ensure on-time delivery to marketing

Communicate with vendor and execute on chase or reflow needs set by planning team

QUALIFICATIONS: (it bodes well if you have the below)

Detail Oriented.

Many jobs say you need to be detail-oriented; for this one, we really mean it. We’re looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital.

A Strong Team Player.

The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical.

Driven to Build Something Great.

Hmmm, how to say this politely, we ain’t Levis or the Gap. We’re on the precipice of something really special, but we’re not there yet. The road ahead is going to be challenging and we’re looking for someone who embraces that and is eager to play a key part in getting us to the next level.

An Authentic Brand Advocate.

You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way.

Fine Print: we ask that you have the following qualifications:

Bachelor’s Degree, or equivalent work experience

1 year previous experience in production

Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify

Excellent communication skills

Strong organizational and time management skills

Ability to multitask and work in a fast-paced environment

Look for opportunities for improvement and take initiative

Understand sense of urgency to meet deadlines and the needs of the business

Coordinate with cross-functional partners and various teammates