Field Service Technician

Job Description

Salary: Depending on Experience

JOB SUMMARY:

Encino-based MSP is seeking someone very well rounded, possesses good phone and computer skills, detailed oriented, multitasker to work in a fast-paced office environment.

PRIMARY RESPONSIBILITIES:

• Provide first-level technical support at the Corporate Office and client locations in the LA County

• Hardware and software support on desktop computers & laptops, software applications, printers & scanners, uninterruptable power supplies, IP phones, mobile phones, and related technology.

• Installation and testing of computer systems and peripherals.

•Periodically assist in the maintenance, assessment and testing of servers, and associated network equipment.

• Occasional weekend duties required.

• Maintain detailed documentation of service calls

• Perform all other duties as assigned during downtime such as data entry, filing, etc.

REQUIREMENTS:

• Must be at least 21 years of age to apply for this position.

• Must have a driver's license/reliable transportation

• Knowledge/Experience in Microsoft 365 and Google Workspace and general computer skills

• Multitasker Team player and morning person

• Dependable and organized, pays attention to details

• 1-2 years of technical support experience

OFFICE HOURS:

Monday through Friday: 8:00 a.m. to 5:00 p.m.