Associate Sales Engineer

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

OVERVIEW

We are looking for an experienced and passionate Sales Engineer to join our team. As a Sales Engineer you will be responsible for preparing and delivering technical presentations of products or services to customers and prospective customers.

A SNAPSHOT OF YOUR ROLE

The Sales Engineer is responsible for representing technical aspects of our suite of products and proposing how these benefit prospective customers

Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations.

Executes proof of concepts with prospects at both a technical and business level to show the value through cloud trial and on premise environments. Exercises discretion and judgment regarding product specifications required to address customer requirements, assess customers’ needs, and recommend solutions that optimize value.

Proactively scopes technical solutions required to align product designs to customers’ business by interpreting customer requirements. Apply requirements in the form of standard or custom proof of concepts and trials to prospects in order to provide an effective means for them to evaluate our products.

Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments.

Prepare, research and provide input into technical RFPs/RFQs.

Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support.

Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing.

Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization.

A BIT ABOUT YOU

Strong understanding of any one of the Client's Business Suite and all integration points for the product.

Possess and maintain advanced technology and industry knowledge, including best practices and processes.

Able to articulate company solution strategies at a technical and business detail for their focus area.

Excellent communication skills to properly articulate business and product needs to both internal and external customers.

Organized, detail oriented and self-motivated, able to eliminate technical obstacles through creative and adaptive approaches.

Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.

Must be flexible, dependable, and capable of quickly learning new products and technologies.

Must have technical aptitude in server, desktop, & network management

Ability to assimilate new information quickly

Experience with CRM software, like Salesforce

Join the A-Team and experience the A-Life!

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