Pharmacy Assistant, Casual - Specialty Pharmacy

SUMMARY:

We are currently seeking a Pharmacy Assistant to join our Specialty Pharmacy team. This position is casual, no benefits, day shift, and no weekends.

Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medications

RESPONSIBILITIES:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions

Handles cash register transactions accurately and efficiently

Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment

Prepares prescriptions to be mailed or couriered to patients

Places completed prescription orders in the appropriate location of the will-call bins

Files paper prescriptions after they have been dispensed

Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned

Assists with returning unclaimed prescriptions from will-call to pharmacy stock

Tubes completed discharge medications to the floors for patients leaving the hospital

Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure

Maintains cleanliness of pharmacy and dispensing area

Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere

QUALIFICATIONS:

Minimum Qualifications:

High school diploma or equivalent

Previous customer service experience

Preferred Qualifications:

Previous experience as a pharmacy assistant/clerk

Previous experience managing point-of-sale transactions

Computer and advanced keyboard/typing skills

Ability to speak a second language – Spanish, Somali or Hmong preferred

Working towards a licensed technician certification through a certified national program

Knowledge/ Skills/ Abilities:

Be at least 18 years of age

Maintains the confidentiality of the customer's private medical information according to the HIPPA act

Possess strong interpersonal skills; be a team player, and promote positive team environment

Excellent customer service and communication skills

Proficient in the English language

Good attention to detail

Ability to problem solve effectively

Ability to follow policies and procedures

Ability to apply basic math skills

Basic typing skills