Director of Operations Live Productions

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Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.

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The Director of Operations will be responsible to coordinate daily operations and manage the operations management team of the live production US offices. This role will manage the performance indicators and support the development of their team members.

Your day will look like this:

Manage, support and coach the senior operations management team with their daily management of the equipment and employees.

Oversee and participate in recruiting, new hire onboarding, training, and integration.

Act as contact person for the employees regarding the interpretation and application of working conditions, policies, programs and company’s internal processes.

Participate in the annual preparation of Workshop operations budget, labor needs, and performance objectives/reviews of the Live Productions operations team.

Document, develop, and implement processes and procedures related to operations.

Works closely with senior management and employees to improve work relationships and build morale.

Work closely with HR department to manage and resolve complex employee relations issues.

Coordinate with Finance and HR on the budget for employee headcount, full time and temporary.

Managing the building on a day-to-day basis including managing the access, security cameras, and systems, maintenance, and repairs, etc.

Coordinate with the Sr. Director of Fleet & Facilities as needed in regard to the facilities, company vehicles, in the event of a building emergency, etc.

Oversee the optimal management for the inventory, the storage as well as the use and rental of the equipment fleet, while maintaining an operation cost, which meets the company’s standards and objectives.

Coordinate with department directors and senior operations managers to continually improve and uphold the current standards and understand the expectations of the delivery of the equipment.

Identify and eliminate the potential risks related to health, safety, and security, and insuring safety costs are provided for in the workshop operations and non-tech capex budgets.

Work with Health and Safety Manager to ensure the health and safety on site through training, prevention, and compliance.

Other duties as assigned

Your profile:

Bachelor’s degree in Operations’ management

Minimum of 7 years’ experience in operations management

Minimum of 3 years’ experience leading, mentoring and managing a team

Proficiency with Office365 (Word, Excel, Outlook);

Knowledge of the rental industry within the showbusiness, events and corporate fields a plus

Ability to travel overnight frequently.

Flexible work schedule, night and weekend availability required.

Ability to manage, mentor, and lead a team.

Strong communication skills.

Strong interpersonal skills.

Ability to communicate information in a logical and clear way.

Ability to work independently and in a team environment.

Good ability to self-start and prioritize within tight deadlines.

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

Continually: Sit, walk, speak, and hear

Continually: Type, write, and read

Occasionally: Stand, carry, reach, lift and push up to 15 lbs.

Work Requirements:

Time will be spent in an office setting.

Time will be spent in a warehouse.

Typical workweeks are the standard 40 hours.

Environment may be fast paced, dark, cold, and hot

Our offer to you:

Competitive compensation and group insurance plan

401(k) with employer contribution

Skills development activities and opportunities for career advancement

Work environment conducive to personal health and well-being

Employee assistance program

Paid time off & referral program

Solotech is an equal opportunity employer. EOE/M/F/D/V

Permanent