Job Description
We’re seeking a detail-oriented, personable Administrative Assistant who can offer high-quality, dependable support to both our operations staff and sales team and help improve our efficiency. The Administrative Assistant will need to be ready to assist in the continued growth & development of our boutique firm’s portfolio of clients. Through our ongoing growth initiatives and strategic affiliate relationships, our firm has grown consistently over the 19+ years we've been in business. Unique concepts and original approaches to problems help us to differentiate ourselves from the competition.
Applicants must have the ability to come into our Norcross office 5 days per week, but the hours are flexible and we are willing to work with your schedule to develop a routine that works for you.
You’ll connect with new people, tackle tough problems, and raise the bar on an already excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Compensation and Benefits:
Starting base pay of $22.50 per hour
Health insurance for full time
Company 401(k) program, with employer matching for full time
Company profit-sharing program for full time
Paid vacation and holidays
Compensation:
$22.50 per hourResponsibilities:
Ensure customer account information is up-to-date
Keep customer satisfaction levels high by providing accurate information, resolving issues, and being the first line of communication with clients
Assist CEO with managing inbound client emails and phone calls
Assist operations staff by contacting our clients and vendors via phone and email to request and receive required documentation and information that supports our sales tax projects
Assist sales staff with the research of pre-qualified organizations to identify and/or confirm the correct individual within the organization to call and by screening potential clients by gathering information to be later used in reports
Assist with posting and possibly creating social media posts on Linkedin, X, etc.
Qualifications:
Well organized
Detail-oriented
Relentless focus on customer service
Proven track record of meeting deadlines and completing projects on time
Great interpersonal skills
Excellent written communication
Proficient in basic computer software and can quickly learn to use new programs
Associate's degree preferred, but not required to apply
Experience with social media content creation a plus, but not required
About Company
Agile’s Purpose:
We assist our clients by aligning their tax and accounting systems with current sales & use tax laws. That enables them to either maximize the benefit of the exemptions for which they qualify or become and remain compliant with their ongoing sales & use tax collection, reporting, and filing obligations.
Agile’s Vision:
To establish & maintain a reputation with consumers for developing & delivering the most innovative, personalized, and comprehensive sales and use tax solutions to our clients