Jr Manager Field Ops

Job Description

Position Summary:

The Jr. Manager, Field Operations (Jr. MFO) is a key member of the Field Operations team and is responsible for assisting in the management of inventory and quality for the Service Depots in their assigned territory. The Jr MFO will build relationships and partner with our depot partners to ensure PECO’s service and quality specifications are met. They will also be liaison between the depot and the other internal business units to answer questions and/or resolve issues by escalating as appropriate.

Essential Functions:

Communicate with colleagues, vendors and clients in French and English

Service Depot Operations as directed (PECO & 3rd Party)

Schedule Inventory Audits (Pallets/Lumber)

RFU/WIP Quality audits

Repair Analysis

Oversight of Depot Sort and Repair Activities

Communicate Production Requirements

Monitor Hourly/Daily/Weekly Production Performance

Work with depot to close any gaps as required

May provide assistance in the management of Depot Cost

Cost Per Repair Management

Components Per Repair Management

Material Usage (Paint & Lumber) and Inventory Management

Manual Invoice Approvals/Justifications.

Demonstrate PECO’s Core Values and Leadership Traits

Other projects and duties as assigned

Key Deliverables:

Work with Depot to ensure high quality products are consistently delivered to PECO Customers.

Utilizing LEAN tools and working with their Depots, monitor and drive continuous improvement with regard to cost performance

Effective and accurate Service Depot inventory management

Coordination and Management of monthly production objectives with assigned Service Depots

Effective Quality Control and Production Process management

Reduce/eliminate inefficiencies with daily Service Depot processes.

Effectively launch and train new process initiatives w/Service Depot Partners.

Key Competencies for Success:

Must have strong analytical skills and business understanding

Highest personal and professional integrity

Accountability for key results and deliverables

Customer focused

Data, process and results driven

Strong communication skills

Qualifications:

Four-year degree or equivalent job experience in the field is preferred

LEAN/SixSigma certification a plus

Environment/Physical Demands:

Minimum 1 year experience in Operations

This will require an engaged customer-service focused professional, who is analytical, can build solutions from process perspective, and effectively lead third parties to execute the solutions

The ability to drive partner and employee behavior through effective accountability driven leadership

Demonstrated ability to inspire confidence, communicate and operate effectively

Experience key performance indicator metrics to benchmark and track performance

User level experience with Excel, data warehouse software, PowerPoint

Valid Driver’s License/ability to drive during day or night

Ability to travel between the US and Canada

Travel:

Up to 75%

PECO Pallet Inc. is an Equal Opportunity Employer. PECO celebrates our continuous journey pursuing diversity through inclusion and empowerment of our employees to shape the future of the company and deliver our pillars of Quality and Service to all customers.