Trek Coordinator

Coordinating with each confirmed trekker to adequately prepare them for their upcoming Himalayan Treks/Expedition.

Ensuring trekkers are mentally and physically prepared for the trek ahead.

Thoroughly discussing potential trek points with participants and addressing any inquiries.

Adhering to company protocols in following up with trekkers.

Staying abreast of Travel Trade trends and current events to keep trekkers informed.

Handling all necessary reservations and maintaining follow-ups.

Engaging in rate negotiations with vendors to secure cost-effective travel arrangements when necessary.

Ensuring compliance with established travel policies and procedures.

Providing round-the-clock support to trekkers throughout their excursions.

Maintaining meticulous travel records and generating reports.

Assisting with various administrative tasks as required.

Conducting post-trek follow-ups to ensure participants had a fulfilling experience.

Collaborating with senior staff to address any complaints and devise solutions.

Soliciting Google Reviews and written feedback from trekkers.

Keeping a detailed log of trek gear inventory.

Requirements:

Demonstrated experience as a Trek Coordinator.

Exceptional organizational and communication abilities.

Proficiency in prioritization and multitasking within a dynamic environment.

Strong negotiation aptitude.

In-depth knowledge of Himalayan trekking operations and routes.

Familiarity with travel booking software and tools.

Swift and effective problem-solving skills.

Flexibility in scheduling to accommodate traveler needs, including non-standard hours.

Keen attention to detail and the capacity to handle multiple tasks under pressure.

Must have successfully done multiple Himalayan treks & Passes.

Qualifications and Skills:

Basic Mountaineering Course from a recognized institute

Bachelors degree in Hospitality, Travel, or a related field.

3-4 years of experience in travel or trek coordination.

Outstanding communication, negotiation, and problem-solving proficiencies.

Fluent in both English and Hindi.

Full time