ASSOCIATE ENGINEER - EIS STORAGE and Backup

Our vision is to transform how the world uses information to enrich life for .

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR45261 ASSOCIATE ENGINEER - EIS STORAGE and Backup

Responsibilities and Tasks

Adhere to the change management process for any planned maintenance, or when potential issues are identified.

Coordinate vendor-specific support and problem resolution.

Adhere to Micron's established processes and policies.

Provide 24x7 rotational shift and On-Call technical support and expertise for customer issues and service provider escalation.

Willing to work in shifts based on business requirements.

Establish and implement policies, procedures, and standards, and ensure conformance.

Define and adhere to established service and operational level agreements.

Adhere to Organization security policies for all managed services.

Providing Level 1 storage and data backup support and work under the guidance of L2 and L3 team.

Qualifications and Experience

2 years of experience in managing storage & backup solutions, preferably.

Hands-on experience in NetApp Cluster Mode and in both NAS and SAN configurations. Additional NetApp technologies such as snapshots, snapmirror, snapvault, are desired.

Troubleshoot and resolve storage-related issues, such as NetApp NFS and SMB permission issues, volume and Inode full alerts, basic troubleshooting steps using tools like grafana for any performance related issues.

Managing Fiber channel Cisco SAN switches, creating zones and mapping of hosts.

Storage LUN allocation and deallocation of LUNs, Masking of LUNs on VMAX and Pure storage.

Managing data backup and recovery through TSM (spectrum protect) application suite which includes new backup commission, decommission & backup failure troubleshooting.

Conduct periodical restoration of backup data.

Having any cloud foundation certification is preferrable.

Collaborating with other IT staff, such as system administrators, to ensure overall IT storage and backup infrastructure is running smoothly.

Education: Any Graduate

Experience: 0- 2 Yrs.

..Please Note: Immediate joiners are highly preferred.

Full time