Bilingual Customer Service Ambassadors Chinese, Portuguese, Russian

Job Description

Bilingual Airport Customer Service Ambassador Position

We are currently seeking candidates to provide customer service ambassador services at Orlando International Airport. The ideal candidate will be professional and dedicated to providing superior customer service in an exemplary and friendly manner.

Fluency in any of these languages, along with English, provides the great communication skills that are desired.

Chinese

Japanese

Vietnamese

Russian

German

Korean

Italian

-Polish

Portuguese

Dutch

Tagalog

Hindi

French

Creole

Other, not listed

Pay Rate: $16.75/hr

Location: Orlando International Airport, Orlando, FL

FT positions (Mandatory Weekends)

1st Ft and PT

4am to 12:30pm

2nd Shift FT and PT

12:00pm to 8:30pm

PT positions (Mandatory Weekends)

-1st shift 4am to 8 am

-2nd shift 12pm to 4pm

FULL BENEFITS!

Familiarity with Orlando and area attractions

Excellent communication skills and a pleasant personality.

People oriented

Computer skills and a clear speaking voice.

Ability to diffuse and prevent conformations while managing a busy, constant and sometimes stressful workload.

Must be on time and present at the start of shift.

Responsibilities:

Must be able to learn new information about facilities and area travel to be able to convey this information to customers

Must know how to problem solve in assessing situations.

Must greet all customers and visitors in a friendly professional manner.

Must record all information as required

Must provide staff with key information regarding incidents, delays and emergencies

Must reduce opportunities for solicitation

Must improve levels of customer service

Must be able to type 25 correct words per minute

Must be willing to work rotating shifts, on holidays and weekends.

Job Types: Full-time, Contract

Salary: $16.75 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Experience level:

1 year

Shift:

8 hour shift

Weekly day range:

Weekend availability

Work setting:

In-person

Experience:

Customer Support & Client Services Occupations

Work Location: In person