Customer Service (Voice) - Freshers for Noida

The Representative Customer Service position interfaces with customers via inbound calls or through the Internet depending upon client requirements.

Experience – Freshers Educational Qualification – Any Graduate or Under Graduate Job Location - Candor Tech Space Sector 135, Noida Shifts – Rotational with two Rotational offs Job Responsibilities Ensure service delivered to our customers meets contractual high call volume within desired AHT target (90Secs) customer requirements; probe for understanding, use decision-support tools and resources to provide resolution to the customer attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer customers in a courteous, friendly, and professional manner using agreed upon procedures basic knowledge of client products and/or services in activities designed to improve customer satisfaction and business performance to customer inquiries by referring the knowledge base ADDTIONAL DETAILS 5 Days working 2 Days off Rotational Shift and Rotational Off Job Location - Noida Max salary upto - 26K + Incentives upto 8500 Interested candidates can share their CV at or can Walk-in to below address World Tech Park, Tower A2, 11th floor Sector-30, Gurgaon Days - Monday to Friday Time - 11am to 3pm *Do carry a copy of your updated CV