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User Researcher (Fresher)

Company:
Zeno Health
Location:
Kolkata, West Bengal, India
Posted:
April 21, 2024
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Description:

User Research

We are seeking a highly motivated and skilled User Researcher to join our team. A user researcher is responsible for conducting research to understand the needs, behaviors, and motivations of users. They use a variety of research methods, such as interviews, surveys, usability testing, and analytics, to gather data and insights about users.

Key Responsibilities:

Conducting user research: Design and conduct qualitative and quantitative research studies to understand user behavior and needs, such as user interviews, surveys, and usability tests.

Analyzing data: Analyze user research data and synthesize insights to inform product design and development.

Collaborating with cross-functional teams: Work closely with product managers, designers, and engineers to ensure that research insights are integrated into product development processes.

Creating research reports: Create reports and presentations to communicate research findings and recommendations to stakeholders.

Identifying opportunities: Identify new research opportunities and areas for improvement in the product development process.

Staying up-to-date: Stay up-to-date with user research best practices, tools, and trends.

What you will do every day:

Daily pod stand-ups to deliver sprint outcomes

Collaborating with Product Manager or Initiative Leaders

Collaborating with users/customers to discover problem spaces for road mapping

Analyzing the feedback of shipped solutions and iterating

Skills Required:

Must know Bengali

Curiosity - Should not operate from biases/pre-condition notion

Strong analytical and problem-solving skills

Strong root cause analysis and impact analysis skills

Extreme customer-centric mindset

Preferred experience working with internal customers in the operations excellence domain

Strong at collaboration

Excellent communication skills, both written and verbal

Comfortable working in a fast-paced, collaborative environment

Experience with Agile methodologies and product management tools

Ability to manage multiple projects simultaneously and prioritize tasks effectively

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