Leasing Agent
Description:
Job Description
Summary of position:
The Leasing Agent position requires leasing, marketing, and customer service experience. Developing and maintaining long-term professional relationships with tenants, showing units, marketing and hosting planned initiatives, and overseeing prospect follow-up programs. A motivated/positive attitude is a must; an excellent work ethic and the desire to be a contributing team member are essential for this position.
Essential Functions/Responsibilities:
Follow and demonstrate Roers’ Core Values of Respect, Opportunity, Partnership, Experience, Expertise and Community when working with team members, customers and our external communities.
Answer phones in a professional, timely manner
Responding to all leasing emails generated through our website or other platforms.
The primary objective is to lease the community to 100% occupancy through aggressive marketing techniques and to achieve a closing ratio of 100%
Effectively show prospects units and articulate the benefits of living at the property to various prospects, including students and parents.
Provide premier customer service to all residents.
Assist in resident retention programs and events.
Accepts maintenance requests from residents and submits them to the manager and/or maintenance staff.
Maintains database of prospective and current residents.
Maintains traffic logs of tours, telephone calls, information requests, etc.
Completes market competition studies.
Ensure each vacant unit is 100% ready for move-in.
Performs all other duties and requests as directed by supervisors.
Other Requirements:
Durg Free Workplace
Must have own vehicle, and valid driver’s license/clean driving record.
Flexibility to show units at varying times and locations throughout the day and week including weekends and evenings.
Have an outgoing personality, high energy, and a positive attitude.
Excellent work ethic
Professional appearance
Exhibit the Roers Property Management core values of honesty, service, forward-thinking, and courage.
Education/Experience:
Hourly pay plus bonus incentive
High School Diploma or ideally working toward 4-year degree.
Prefer previous Customer Service or Marketing experience
Leasing experience preferred
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a typical residential maintenance environment.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time to meet the business needs of the company.
Mission:
From Concept to Completion, Roers Is Building Success & Stronger Communities.
Core Values
To help build success, Roers team members must embrace and live out our Core Values:
Respect - Do the Right Thing.
Community - Give Back and Give Often.
Experience - Providing Premier Experience.
Expertise - Keep Learning.
Partnership - Trust that Long Term Relationships Matter.
Opportunity – Believe that Possibilities are Endless.
Our Story
Roers is “building success and stronger communities.” With over 45 years of success, Roers is a family-owned company specializing in Development, Construction, Property Management and Real Estate.
Jim Roers founded Roers Construction in 1976 as a general contractor. After many years of experience and satisfied customers, the company discovered an increasing demand for design-build services, and Roers Development was formed. Roers Property Management and Roers Real Estate were created as Roers’ portfolio of commercial and multi-family residential owned properties grew and the need for experienced real estate experts in the market was increasing. Roers provides services throughout the region and has offices in the Fargo, Bismarck, and Dickinson communities.
At Roers, we look at every project or interaction with a client, resident, or community member as an opportunity. We understand one key to our success is high performing team members. We look forward to continuing to “build success and stronger communities” in years to come.
Learn more about Roers:
Website
Roers is a drug free and equal employment opportunity employer and offers competitive wages and benefits including health, dental and vision insurance as well as PTO, 401K, paid holidays, and other benefits.
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