Restaurant Manager

We are looking for a Restaurant Manager to help manage our KFC Team!

A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to KFC standards, franchisee standards. Our company has great leadership team to help you support into this new role and has stunning performance for past two years on all operational metrics. You will be part of a winning culture and store that has stellar performance in place already.

Benefits:

Competitive pay

Empowerment to manage others

Ability to participate in Health Plan

Fun Working environment

Vacation/ Sick pays

Excellent Bonus Plan

Growth Ability to become Multi Unit

Competencies

Great Focus:

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important goals

Establish goals and deliver results

Seeks ideas and best practices from other individuals

Problem Solving and Decision Making:

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from occurring

Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence:

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration

Leads others; negotiates and takes effective action

Building Effective Teams

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee’s strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Conflict Management

Seeks to understand conflict through active listening

Recognizes conflicts as an opportunity to learn and improve

Resolves situations using facts involved, ensuring consistency with policies and procedures

Escalates issues as appropriate

Good to have:

Restaurant, retail, or supervisory experience

Ability to work early morning from 6am

Ability to work 50-55hrs per week

Digital Technology skills to operate back office system

Responsibilities

Team Environment:

Hire, train and develop employees

Communicate job expectations to their employees

Plan, monitor, appraise and review their employees’ job performance

Provide coaching and feedback; disciplines when appropriate

Operational Excellence:

Create and maintain a guest first culture in the restaurant

Ensure all shifts are appropriately staffed to achieve guest service goals

Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines

Ensure Brand standards and systems are executed

Manage Donut orders with Kitchen and submit all food orders and make weekly schedules

Handle bank deposits

Ensure online training is completed for new hire

Deliver speed in d/thru as role play for other employees in store.

Profitability:

Control costs to help maximize profitability

Execute all in-restaurant marketing promotions in a timely manner

Execute new product roll-outs including team training, marketing and sampling

Set sales goals and track results

We have strong bonus plan

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.

Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.