Dynamics Application Manager

Elma Electronic Inc. is a global leader and industry innovator in advanced embedded computing solutions. Our products and integrated platforms are based on a set of modular building blocks such as, precision hardware components, rotary switches, and embedded computing boards.

As a global organization, we stay close to our customers and partners worldwide with sales, design, and manufacturing facilities across three continents.

Your Solution Partner.

We are seeking a skilled and experienced Microsoft Dynamics 365 Application Manager to join our team in Lawrenceville, Georgia. Our ideal candidate will be responsible for providing IT services for our ELMA locations.

As a Dynamics 365 Application Manager you will perform operational tasks and complete projects and tasks with internal and external stakeholders in a customer-focused, cost-effective, innovative, and secure manner while troubleshooting and resolving platform-related hardware or Software issues, user role access or other issues.

You will participate in projects to gather user requirements and design, configure, test, and deploy applications. At the same time, you will take responsibility for making necessary adjustments to meet global and local requirements. Additionally, you will monitor system performance and usage to ensure security and reliability, coordinate new software releases, fixes and upgrades with technical teams and users, recommend new features or change configurations and workflows based on user feedback via our Support and Service Desk.

Responsibilities:

Operate, control, monitor and maintain operational IT services for all environments across Elma locations

Help ensure compliance with external/internal data management regulations and policies, including security, audit and data protection regulations

Project management and participation in projects within your own area of responsibility (such as planning, interfaces, testing and possible data migration)

Maintains contact with business units, technical personnel, extended support organizations, and vendors to resolve platform issues.

Develops and presents training materials to end users

Manage application security, system upgrades, and the SDLC development change management cycle

Manage software and vendors

Manage users, security roles, and teams

Customize forms, views, dashboards, and reports

Configure business rules, workflows, and business process flows

Manage data import, export, and backup

Monitor system performance, health, and usage

Apply updates, patches, and hotfixes

Willing to travel on limited request

Qualities:

Ability to provide accurate work estimates and meet deadlines

Advanced knowledge of Microsoft Office applications, SQL, MS Dev Ops and Azure

Excellent communication and collaboration skills

Experience with security management and access control in Microsoft Dynamics 365

Experience with software development life cycle

Familiarity with integration techniques, batch processing and data management Microsoft Dynamics

In-depth knowledge of Microsoft Dynamics 365 architecture and modules

Demonstrated experience as a Microsoft Dynamics 365 Application Manager

Strong troubleshooting and problem solving skills

Strong understanding of the concepts of data, data warehousing and data lake

Advanced data warehousing such as MRP, Production scheduling, Advanced Manufacturing modules.

Relevant certifications in Microsoft Dynamics 365, Knowledge in the Microsoft D365 Sales (CRM), Power Platform products (Power BI, Apps, Automate etc.) and DevOps are an advantage

5 and more years of experience in manufacturing industry

Preferred Education/Certifications:

Bachelor's degree in computer science, business administration or master's degree in computer engineering or equivalent experience

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Work Location:

In person at our Lawrenceville Office

Schedule:

8-hour shift

Elma Electronic Inc. offers a competitive compensation and benefits package.

Elma Electronic Inc. is proud of our diversity and equal employment opportunity practices. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.