Computer Technician

Job title: Lead Computer Operator

Location: Ashburn, VA

Duration: Immediate - 12/20/24 with potential extension/conversion

Rate: $48/hr

Company Overview:

Altum Solutions is a women-owned, minority, and HUBZone-certified small business based in Richmond, VA. We are leaders in IT consulting, staffing, and training, specializing in business process engineering, UX/UI design, Agile transformation, and data analytics.

About the Role:

We are seeking a dedicated Lead Computer Operator to join our dynamic team in Ashburn, Virginia. This role is pivotal in managing the day-to-day operations and ensuring the seamless functioning of our computer systems. The successful candidate will lead a team of Computer Operations staff, ensuring all scheduled and unscheduled tasks are completed efficiently and effectively.

Key Responsibilities:

Oversee the daily activities/assignments of Computer Operations staff, ensuring work performance is up to standards.

Train, motivate, and guide assigned staff. Review and approve their work, and provide management with input on staff performance.

Manage daily operations to resolve problems, handle change management issues, and provide guidance to lower-level Operators.

Operate and monitor computer systems and related equipment, ensuring all batch cycles are completed on time.

Identify, monitor, and diagnose system problems, initiating corrective action where possible.

Compile and maintain reports on computer operations, review equipment logs, and recommend quality improvements.

Collaborate with IT groups to ensure service objectives are met and provide a smooth transition of work to succeeding shifts.

Required Skills and Experience:

High School Diploma or equivalent.

5+ years of experience in the operation and support of a variety of computer systems.

Proficiency in maintaining tape libraries, monitoring computing platforms, and troubleshooting.

Experience with console systems operation.

Effective analytical, organizational, and communication skills.

Knowledge in Mainframe, ServiceNow (SNOW), Splunk, JES2/MVS, TIVOLI or scheduling packages, SYSVIEW/OMEGAMON, basic JCL, SDSF, JHS, SYSLOG, printer commands.

Experience in Storage Administration, Windows, Linux, and networking is preferred.

Schedule:

Full-Time Position: 40 hours per week.

Shift: 5:45am – 5:45pm, rotating schedule of 7 days on, 4 days off, then 4 days on, 7 days off.

Work Environment:

This role is set in a fast-paced, multi-platform environment which may require action and response 24x7 to support the technical business needs of our customers.