Project Manager, ERP Implementation & Operational Projects

CSP has partnered with a Baltimore-local client who is a leading provider in industrial laundry services in their search for a Project Manager, ERP Implementation & Operational Projects. As the Project Manager, you will be responsible for overseeing the successful implementation of the ERP system while also managing a portfolio of operational projects aimed at improving efficiency, reducing costs, and enhancing customer satisfaction. You will work closely with cross-functional teams to deliver projects on time, within budget, and in alignment with strategic objectives.

Essential Duties & Responsibilities

1. ERP Implementation:

Develop and execute a comprehensive project plan for the ERP implementation, including timelines, milestones, and resource requirements.

Coordinate project activities, tasks, and dependencies to ensure timely delivery of project objectives.

Serve as the primary point of contact for the ERP software vendor, managing vendor relationships and ensuring adherence to project timelines and deliverables.

2. Operational Project Management:

Lead and manage a portfolio of operational projects, including process improvements, system upgrades, and facility expansions.

Collaborate with stakeholders to define project scope, objectives, and success criteria.

Develop and implement project plans, schedules, and budgets, and monitor progress against established metrics.

3. Stakeholder Engagement:

Engage with key stakeholders across departments to understand business needs and priorities and ensure alignment of project initiatives with strategic objectives.

Communicate project updates, milestones, and risks to stakeholders at all levels of the organization.

4.Team Leadership and Collaboration:

Lead cross-functional project teams, providing direction, support, and guidance to team members.

Foster a collaborative and results-oriented work environment, promoting teamwork and knowledge sharing.

5. Change Management and Training:

Develop and implement change management strategies to facilitate user adoption of new systems and processes.

Provide training and support to end-users to ensure smooth transition and maximize system utilization.

6. Quality Assurance and Risk Management:

Monitor project progress, identify potential risks and issues, and implement mitigation strategies to minimize disruptions.

Conduct regular quality assessments to ensure that project deliverables meet established standards and requirements.

7. Documentation and Reporting:

Maintain accurate project documentation, including meeting minutes, status reports, and project artifacts.

Prepare regular progress reports for senior management, highlighting achievements, challenges, and recommendations for improvement.

Qualifications & Skills Required

Bachelor's degree

Proven experience managing ERP implementation projects, preferably within the manufacturing or industrial services sector.

Strong project management skills, including the ability to develop and execute project plans, manage resources, and mitigate risks.

Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

Experience working with ERP software vendors and managing vendor relationships.

Knowledge of change management principles and methodologies.

PMP or PRINCE2 certification is a plus.

Benefits

Competitive Pay

401k Profit Sharing Program

Medical, Dental, Vision Health Insurance Programs

Paid Vacations & Holidays

Local company with a people first mentality