Manager of Learning and Development

General Summary of Position:

We are seeking an innovative Training Leader to help continue the growth of our Learning & Development department. This role will be a player-coach, expected to dive into facilitation and execution of key projects while also overseeing the growth and development of team members of various disciplines. This role is pivotal in fostering a culture of continuous learning and innovation, requiring strong leadership as well as teamwork and collaboration. Reporting to the Director of Learning and Development, this individual will play a key role in the future of our training initiatives, supporting the professional growth of our learning and development professionals.

Duties and Responsibilities:

Proactively identifying and addressing areas for improvement in training content and materials to drive enhanced productivity and performance.

Designing and delegating thoughtful approaches to augmenting corporate training programs that suit organizational needs.

Leading initiatives aimed at upskilling our learning and development team members to thrive in our evolving technological landscape.

Collaborating closely with management, trainers, and team members to ensure training initiatives are aligned with organizational goals and objectives, emphasizing teamwork and mutual support.

Providing mentorship, coaching, and guidance to our learning and development professionals to support their professional growth and development, fostering a culture of teamwork and collaboration.

Required Qualifications:

5-7 years of Learning & Development experience in a complex technology organization

1-3 years of Learning & Development Manager experience

Bachelor’s Degree

Experience in evaluating team performance and training effectiveness through observation, feedback sessions, and documentation to ensure clarity and accountability.

Experience developing all manner of learning methodologies to meet the diverse needs of a complex organization including authoring on-demand content, resource guides, and instructor-led training.

Ability to manage multiple priorities and maintain a high level of organization while leading and inspiring a training team, setting clear goals, and providing effective coaching and mentoring tailored to individual needs.

Demonstrated expertise in proactively identifying areas for improvement in training content and materials, along with the ability to design and delegate thoughtful approaches to augment corporate training programs aligned with organizational needs.

Ability to provide mentorship, coaching, and guidance to foster a culture of teamwork and collaboration while supporting their professional growth and development.

Proficiency in coordinating and facilitating training, both in-person and on-demand, ensuring high-quality delivery and participant engagement.

Preferred Qualifications:

Experience in collaborating with HR and other departments to ensure training initiatives are integrated into broader talent development strategies is a plus.

Experience in leading initiatives aimed at upskilling learning and development team members to thrive in evolving technological landscapes.

Proficiency in implementing robust reporting mechanisms and measurable metrics for training initiatives, with the ability to continuously monitor and analyze data to drive program enhancements.

Degree focused on adult learning, leadership, and/or HR disciplines