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Senior Investment Operations Officer

Company:
Chevy Chase Trust
Location:
Bethesda, MD, 20811
Posted:
April 21, 2024
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Description:

Founded in 1999, Chevy Chase Trust (CCT) is a leading boutique fiduciary investment advisor for wealthy individuals, families, and select institutions globally. Effective management of CCT’s IT infrastructure as well as strong enterprise-level transformation and capabilities building are critical to serve clients in an excellent manner and to execute the firm’s growth strategy.

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. Located just outside of Washington D.C., the firm specializes in unique thematic investment research and asset management. Chevy Chase Trust offers clients direct access to decision-makers and is built to put clients and client success over everything else. From thematic investment management to estate and financial planning, we show our commitment to inventive thinking and client service.

Our global, macroeconomic outlook means we do much more than observe and follow trends. Instead, we seek out ideas. It takes more than one kind of person to contribute to this culture. It takes all kinds of people thinking in unconventional ways—with a singular focus.

POSITION SUMMARY

The Senior Investment Operations Officer responsibilities include coordinating activities between client services, trust operations and the back-office service provider, partnering with staff to develop best practices and tools to improve workflows and efficiency and managing and providing leadership across simultaneous work requests and projects.

DUTIES & RESPONSIBILITIES: Duties will include, but are not limited to the following:

Provide leadership to a team of associates whose roles span multiple workflows across the Operations team.

Cash Operations: Oversee the reconciliation of the CCT DDA’s (Main trading account, checking, ACH & Wires, OMNI). Oversee and manage the processes for cash reversals, cash disbursements, asset related cash and fee processing.

Client Service Support: Provide comprehensive client service support by answering questions, facilitating data and searching for opportunities to improve workflows.

Data Setup/Maintenance: Oversees security setups, maintenance, pricing and reviews back-office service provider data for accuracy. Proactively reviews data integrity between the accounting system, OMS, and CRM systems.

Fund valuation/accounting: Oversee and process the valuation for several collective investment funds. Oversee daily NSCC processing.

Trade Reconciliation: Oversee the trade lifecycle process for the internal OMS, including trade processing, corrections, post-trade and settlement. Act as liaison between the back-office processor and external investment managers for custody trade issues. Oversee the reconciliation of client/fund accounts and assist staff to research cash and security discrepancies for both custody and external custody accounts.

Process development and improvement: Work closely with different teams including client services, compliance, trading and investments to implement efficient processes and workflows. Proactively review current processes to identify areas for improvement and implement effective changes. Help to create initial workflow documentation and identify updates for current procedures.

Provide back-up to other employees in Trust Operations.

Other duties as assigned.

JOB REQUIREMENTS (SKILLS/ABILITIES):

Candidate will possess a proactive and positive approach to continuous improvement

Proven interpersonal, team-oriented skills.

Strong knowledge of securities transactions, applicable regulations, and internal controls

Self-starter with a strong initiative and ability to work independently

Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements

High attention to detail, excellent follow-through

Strong spreadsheet, database, and reporting skills. Experience with Excel, Word, Access and Outlook

Sound decision making and judgement in resolution of moderate to complex issues

EXPERIENCE:

5+ years of experience in Financial Services, Trust Operations or a Treasury role

2+ years of experience in a supervisory role

Knowledge of order management systems (Charles River, Moxy, Bloomberg AIM) and accounting systems (FIS Global Plus, AddVantage, Charlotte, TrustDesk, Advent Axys, Advent APX, Black Diamond, SEI Trust3000) are a plus.

EDUCATION / LICENSES / CERTIFICATIONS:

Bachelor’s degree in Finance, Accounting or Economics preferred or commensurate work-related experience.

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