Seeking Canadian Consultant currently living in Canada
9 month contract
Location: Hybrid - Onsite in Montreal, QC 3 days per week with 2 days remote. Occasional travel to sites in US might be required.
Rate: paid in CAD – Canadian Dollars – (not paid in US Dollars)
Our client has an urgent need for an SAP S4 Hana OTC Business Process Expert (BPE) to be part of their IT SAP Center of Expertise (COE).
Will work with the Service Center Team (MRO) and the Distribution Center Team (DC) ensuring the smooth running of the day-to-day business. Will need to understand the business processes, ensuring they are lean, standardized and aligned with current industry best practices. Will translate the business ideas and requirements into SAP terminology, support business case development and cost benefit analysis.
Requires:
5+ years of experience in large-scale SAP deployment, support and/or upgrade projects.
Expert in Sales OTC business processes and following functions:
Sales quotation & Contract
Sales from Stock/Rush Order
Customer Consignment
Third Party Sales/Sales of Service/Cross Company Sales
Customer Returns
Invoice Correction/Credit Memo/Debit Memo
EDI Integration (Aeroxchange)
Warranty Management/Claim Processing
International Trade-Export Controls
Freight Carrier System Integration (ShipERP)
Delivery
Customer Portal
Technical knowledge and process know-how (E2E)
Experience in process design and development of E2E processes
Expertise in process management as well as in the application of supporting tools: e.g. SAP Solution
Detailed knowledge of interfaces to other processes and SAP applications/solutions/products respectively non-SAP solutions
Experience in application development
Competence in implementing requirements according to technical possibilities
Experience with support structures and escalation management
Knowledge in creating business cases, cost-benefit analyses, and budget planning
Bilingual in French & English is a bonus - English required for documentation and correspondence
Prior MRO aviation experience is a plus