Car Sales Consultant

Job Description

Crazy Cars is now hiring Used Car Sales Consultants for our new GROUP!

As a Used Car Sales Consultant you are directly responsible for selling used cars, providing our customers with the highest level of customer service and satisfaction. The Used Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position.

In this role, you will:

Conducts business in a professional and ethical manner

Greets customers with a welcoming attitude and listens to their needs

Describes operations and features of vehicles matching customer’s needs via in-person or virtually

Follows test drive procedures (obtaining correct identification, following test drive route, etc.)

Suggests optional equipment, features, warranties, for customer to purchase

Correctly computes and quotes sales price

Works with finance team to obtain financing, as needed

Completes all necessary paperwork

Arranges for delivery and registration of the vehicle

Addresses all customer concerns and ensures customer is satisfied

Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment

Must be able to make an effective demonstration ride on a planned route

Develop and maintain future prospect and customer follow-up system

Utilizes and familiar with online digital retailing selling tools

May be required to use video tools to assist customers virtually with car buying process

In conjunction with the General Manager, develops personal income goals and develops a strategy to consistently meet those goals

Complies with policies and procedures

Other duties as assigned

Qualifications:

Excellent communication skills with both customers and employees

Demonstrated commitment to customer service

Comfortable using video tools, Facetime, etc., to assist customers

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Previous sales experience preferred but not required

Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions

Be able to work in a fast-paced environment

Be a team player

Must be able to work a flexible schedule, evenings and weekends

Must have a valid driver’s license and acceptable safe driving record

Must be at least eighteen years of age

Must be able to pass pre-employment screen (background)

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.