Veterinary Client Service Representative

Job Description

Description

We are seeking a Customer Service Representative to join our team at Copeland Veterinary Hospital.

Some of the responsibilities you will own in this role:

Provide friendly, quality customer care to patients and clients

Perform record-keeping duties

Perform clerical duties related to patient care and treatment

Provide miscellaneous support to the veterinary practice manager and health care team

These service functions include but are not limited to, reception (visitor and telephone) maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail service

Qualifications:

This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital.

Preferred Qualifications:

High school diploma

Weekend availability as needed

Must be able to lift 30-50 pounds

Enjoy working as a team in a rewarding and fast-paced work environment

Benefits

Paid time off

Health insurance

Dental Insurance

Vision insurance

Employee discounts

Flexible schedules

401K with company match

Training and Career development