Guest Service Attendant - North Rancho

Job Description

WOW Carwash is looking for friendly, energetic, and self-motivated individuals to join our growing Team.

As part of the WOW Carwash Team, you will participate in our 360-degree environmental commitment, help us promote and partner with local organizations and worthy causes, and learn about the most advanced carwash technology available today. Join our Team today and help us continue to be the smartest choice for a carwash.

As part of our team, your duties will include: (Duties and Responsibilities)

Increasing Guest Satisfaction

Ensure that each Guest receives a WOW Carwash best in class service experience.

Educate each Guest about our services, Guest benefits and operations and answer questions to each Guests satisfaction.

Guest questions are answered correctly, quickly, and in a friendly manner.

Help to achieve and exceed sales goals (Unlimited Wash Sales, Single Wash Ticket Average, Add on sales, etc.)

Reduce Damage Claims

Guide each vehicle onto the conveyor quickly, safely and maintain minimal space between vehicles.

The loading procedure is followed precisely, including smiling at the Guest and ending with two thumbs up.

Check every Guest's vehicle before they enter the car wash to ensure that the vehicle does not have any visible safety issues

Complete WOW Carwash daily cleaning duties as assigned.

Ensure that the entire site (Welcome Stations, tunnel, signage, vacuum and lot area, office, restroom, equipment and breakroom) adheres to the WOW Carwash standard.

Complete opening and/or closing procedures on shift .

Complete WOW carwash daily, weekly, monthly and preventative maintenance duties as assigned.

Along with strong Team focus, we encourage participation in problem solving, thinking outside the box, creating innovative ideas to create a healthy and productive environment.

The ideal candidate for this position will possess the following traits: (Qualifications)

Must be at least 18

Outgoing and friendly in order to provide high level of Guest service.

Dependable and punctual

Exceptional attention to detail

Basic computer skills

Must be able to take direction and follow instructions well

Why WOW Carwash?

Monthly Incentive Program

Flexible schedules

Paid Time Off

Advancement opportunities

401(k) with Employer match

Medical and dental plans for eligible Team Members

Short and long-term disability plans

Fitness reimbursement

Working conditions: Extreme temperature ranges may be encountered such as exposure to hot summer sun and winter weather. The noise level in the work environment is usually moderate to loud.

Physical demands: While performing the duties of this job, the Team Member is required to stand for extended periods, move around the facility from one area to another, may occasionally need to kneel, stoop, bend and lift and/or move items 30 pounds or less

Job Type: Full-Time / Part-Time

Compensation: $12.00 - $13.00

Over the years, we have provided the best experiences possible to our Team Members and guests. WOW Carwash has been officially recognized as "Best Carwash in Las Vegas", for the fifth year in a row, by the Las Vegas Review Journal's "Best of Las Vegas" awards.

WOW Carwash is an equal opportunity employer and does not discriminate based on age, sex, gender, sexual orientation, disability, or any other protected class. Employment is at-will and may be terminated by either party without cause.