STORE MANAGER - WENDY'S SM MARIKINA

JOB SUMMARY:

Store Manager responsibilities include maintaining the store’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer service standards. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experience.

JOB RESPONSIBILITIES:

Coordinate daily front of the house and back of the restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review products quality and research new target customers

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Recommend ways to reach a broader audience

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurants operations

Conduct yearly Managing Better Shift (MBS) Evaluation on Assistant Manager

Conduct quarterly store QA Evaluation Form

Conduct Semi-annual store building Evaluation Form

Ensure all permits are renewed and up to date

Prepare store for the quarterly evaluation of Wenphil and Wendy’s International

Monitor store inventory

JOB REQUIREMENTS:

Candidate must at least a Bachelor’s/College Degree

Must have at least 3-5 years Hospitality or Fast Food Industry experience (Required)

Strong leadership, motivational and people skills

Must have the ability to manage people on a busy operation

Comfortable working in an emerging-growth company environment

Outstanding organizational abilities and attention to detail

Executes appropriate plans to resolve unfavorable trends and enhance sales.

Passionate for career development

Willing to be assigned in Marikina, Eastwood

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Full time