IT System Admin Supervisor

Responsibilities:

Conduct installation, configuration, operation, troubleshooting and maintenance of all hardware systems

Install enterprise software and dedicated hardware

Service all IT matters including domain management, system procurement, communication tools, user account management, access control and desktop and remote support

Run regular maintenance checks on company hardware and software and ensure relevant updates are installed

Monitor system and network performance, provide availability and security management

Manage and update all network device operating system and firmware, upkeep all security firewall rules and manage VPN across different networks

Ensure a disaster recovery plan and strategy is in place for all critical systems

Work with the team to optimize new policies, procedures and workflow for current systems and new projects to ensure seamless continuity

Ensure that all hardware and software is compliant with organization and industry standards

Assist in project-related activities as required

Other tasks and responsibilities as assigned

Qualifications:

Has a Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or any related course

At least 3 years relevant experience in providing IT support in a fast-paced, dynamic corporate environment

Experience in Windows OS, OS X and other open-source applications

Experience in a retail environment a big plus

Self-starter and self-driven

Good verbal and written communication skills

Highly motivated and detail oriented

Amenable to work beyond working hours

Summary of role requirements:

Looking for candidates available to work:

Monday: Afternoon, Morning

Tuesday: Afternoon, Morning

Wednesday: Afternoon, Morning

Thursday: Afternoon, Morning

Friday: Afternoon, Morning

More than 4 years of relevant work experience required for this role

Working rights required for this role

Full time