Durable Medical Equipment Manager

Job Description

Description:

Who we are:

Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Durable Medical Equipment Manager.

The Durable Medical Equipment Manager is responsible for anything related to and concerning DME within Aligned Orthopedic Partners (AOP), specifically located at the OrthoBethesda location. Roles include but are not limited to fitting, refitting, custom measurement, education, billing, explanation of co-ins/Deductible and patient satisfaction. The ideal candidate will have exceptional people skills.?This is a manager position, with direct oversight of 1-2 fellow team members; your position would work alongside these team members in clinic with daily tasks but also provide leadership and training, ensuring claim creation and submissions are correct and done in a timely manner. This person will communicate with the patient care staff, patients and families regarding durable medical equipment issues. The individual will maintain the databases and files related to the durable medical equipment orders within the Breg Visions Inventory System, including but not limited to?ordering and tracking all inventory. The work in this position contributes to the patient’s overall successful interaction within the office.

What you will do:

Provides direct patient care by fitting and instructing DME products to patients pre-operatively, post-operatively, or during a scheduled office visit.?

Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.

Assist staff and physicians in problem solving in regard to type of brace and fitting that best suit the patient and their situation.

Reports any abnormalities in the claims to the Clinical Director of Operations.

Responsible for recording the details in the patient’s medical record as well as completing all of the necessary documentation in order for the billing department to submit the DME claim to the patient’s insurance carrier.

Interfaces with billing department on issues relating to DME bills, resolves identified problems in a timely manner, reports to Director of Revenue Cycle with any claim issues.?

Adheres to all Federal and State regulations, agency policies and protocols relating to the DME functions.

Additional duties as assigned by the?Clinical Director of Operations to meet department needs.

We’d love to hear from you if you:

Must be eligible for MD/VA/DC licensure as a PTA, OTA, ATC or have 2 years of orthopedic medical experience and/or DME experience.

Knowledge of word processing, spreadsheets, and databases

The ability to work quickly and accurately, and pay attention to detail

Establish and maintain effective working relationships with patients, employees, and the providers.

Knowledge of Medical terminology, Insurance Claims, and Insurance Benefits.

Knowledge of medical billing/collection practices

Excellent skills in verbal and written communication and patient care

Judgment, decision making, and time management skills

Ability to organize multiple projects and assignments at once

Must be able to travel to all sites if/when necessary.

What we offer:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.

Equal Opportunity Employer

Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

Requirements: