Human Resources Coordinator

Job Description

Description:

Duprey Hospitality is seeking an outgoing and energetic Human Resources Coordinator to join it's team! This position will assist in the administration and day-to-day operations of the hotel and conference center’s human resources department. The Human Resources Coordinator is responsible for ensuring compliance with policies and procedures, brand standards, and federal and state regulations. This position will communicate and deploy human resource initiatives, participate in recruiting activities, facilitate training and orientation programs, execute recognition, and reward events, and engage in the property’s safety committee. Requirements:

Essential Duties and Responsibilities

Serve as a point of contact for associate inquiries, questions, or issues that may arise and escalate issues as appropriate to ensure prompt resolution

Monitor the recruiting efforts of the property and assist department leaders as necessary

Assist with creating and updating bulletin boards and other communication postings

Assist in ensuring existing associates are up to date on guidelines, policies, procedures, work methods, brand training, and standard operating procedures

Maintain and update associate and hotel/conference center training records and files

Assist with new hire orientation to generate a positive first impression for the associate and emphasize the importance of guest service in company culture

Explain elements of the benefits program and assist with enrollment

Develop relationships with area colleges and high school hospitality programs

Communicate and interpret all company policies and procedures

Assist in worker’s compensation claims to ensure properly reported and documented

Perform administrative duties including maintaining associate records through HRIS, data input, and prepare reports

Assist with design and execution of engagement, wellness, and retention events

Attend and participate in each of the property Safety Committee meetings

Ensure compliance with federal, state and local payroll, wage, and hour laws and best practices

Maintain an upbeat and positive attitude as well as a professional, courteous and friendly demeanor with all associates, applicants, and vendors

Ability to work well with a diverse group of people

Additional Duties

Assist Director of HR as needed

Complete special projects as assigned

Attend community events such as Business After Hours

Attend recruiting events and career fairs

Promote teamwork and quality service through daily communication and coordination with other departments

Actively seeks out other tasks when current work is complete

Participate in ongoing education and training

Other duties as assigned

Essential Behavior Requirements

Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas.

Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.

Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Quality: Work “product or service” is free of errors and exceeds customer expectations.

Minimum Qualifications

Education or Experience- Bachelor’s degree from a four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Hospitality experience preferred.

Language Skills- Must have developed language skills to the point to be able to: read, analyze, and interpret technical and financial documents and reports. Ability to respond to inquiries or issues from customers, vendors, associates, regulatory agencies, or members of the business community. Able to effectively present information to associates, management, and groups of individuals.

Reasoning Ability- Must have developed reasoning skills to be able to: positively identify problems, collect data, establish facts, draw valid conclusions, and provide a viable solution. Ability to interpret an extensive variety of accounting and other related instructions in various form(s).

Physical Requirements

Ability to pass driver record check, pre-employment drug test and background check

Requires sitting to a significant degree, walking, standing, reaching, handling, talking, hearing and seeing

Lifting up to 25 lbs. maximum with infrequent lifting and/or carrying or transporting of objects weighing up to 10 lbs.

Ability to operate standard office equipment including personal computer, copiers, facsimile, telephone and 10-key calculator

Inside environmental office conditions protected from weather conditions but not necessarily from temperature changes