Property Administrator

Job Description

Property Manager Responsibilities:

Implement marketing strategies to achieve occupancy targets.

Advertise and fill vacancies, obtaining referrals from existing tenants.

Process applications, conduct applicant follow-ups, and facilitate property viewings.

Interview, qualify, and place tenants, maintaining updated availability reports.

Maintain optimum rental capacity and track market conditions.

Customer Service:

Manage incoming calls, generate sales leads, and assess customer needs.

Build trust through open communication, providing accurate information.

Meet sales targets and handle customer complaints promptly and effectively.

Record interactions, process accounts, and ensure compliance with communication procedures.

Administrative Tasks:

Negotiate, prepare, and enforce leases, completing necessary paperwork.

Collect security deposits and ensure premises readiness for new occupants.

Maintain statutory records, enforce rental agreement terms, and ensure legal compliance.

Financial Management:

Set rental rates based on market research, manage monthly statements, and ensure timely payments.

Minimize rental arrears, coordinate default proceedings, and manage expenditures.

Prepare budgets, analyze variances, and maintain accurate financial records.

Tenant/Resident Relations:

Orient new tenants, address resident complaints promptly, and enforce occupancy policies.

Maintain timely communication with residents and tenants.

Maintenance Oversight:

Monitor and complete maintenance and repairs cost-effectively, ensuring premises security.

Organize inspections, implement preventative maintenance, and oversee improvement projects.

Negotiate and manage contracts with vendors.

Requirements and Skills:

Understanding of financial, marketing, and customer service principles.

Knowledge of budgets, contracts, building maintenance, and property management software.

Proficiency in MS Office, communication, negotiation, planning, and organization.

Attention to detail, resource management, data collection, and supervisory skills.

Familiarity with LoopNet, Excel/SmartSheets.