Enterprise Resources Planning Administrator

Job responsibilities:

1st and 2nd level technical support for ERP system and related applications. Troubleshoot ERP-related issues to ensure optimal performance.

Manage ERP related application security and user access.

Plan, test and deploy ERP releases, upgrades, and patches.

Coordinate with ERP vendor, ERP user group, and other support resources for issue resolution and to keep up to date with trends and new features related to the ERP system.

Track and manage all ERP related support requests in a helpdesk system and insure prompt response and resolution.

Business analysis Design, develop and implement information systems in support of global company.

Document workflows and procedures for process improvement

Report generation via Crystal Reports, SSRS or similar tools

Perform ERP related customizations including screen design changes and the implementation of business rules within the ERP system with the help of ERP related development tools.

Draft user guides and perform functional validation for pre-release systems.

Required Skills:

Experience with enterprise application support

Develop, build, modify and maintain Data and Reports with reporting tools such as Crystal report and SSRS.

Fluent in Microsoft T-SQL or similar query language

Strong skills in Microsoft Excel and Microsoft Access

Robust observation, planning and analytical skills.

Self-Starter, capable of delivering assigned projects with minimal supervision.

Strong organizational, multi-tasking and time management skills

Self-motivated and desire to grow in a fast-paced environment.

Good written and verbal communication skills and an excellent technical aptitude.

Strong customer service skills with 3+ years' relevant experience

Desirable: B.S. Degree in Management Information Systems, Computer Science, or similar discipline.

Microsoft SQL Server / TSQL

Experience with Epicor Prophet 21 ERP system

Working knowledge of C# and ASP.NET