REQUIRED
2 to 4-year degree or commensurate experience required. Bachelor’s degree in related field given preference
5+ years or experience in a related discipline
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Excellent written and verbal communication skills
Effective organization and planning skills
Confident leadership skills
Strong customer service skills
Ability to conduct research pertinent to technical issues and product solutions as required
Ability to work effectively with a wide range of constituencies
Ability to present ideas and solutions in simplified terms
Ability to switch tasks efficiently and manage conflicting priorities
Experience with scripting and automation tools
Working knowledge of virtualization, cloud, data back-up, and SAN technologies
Skills in 2 or more technologies (Including but not limited to - SAN, Virtualization, email, Intune, and Azure.)
For MS Windows based discipline
MSCE or equivalent knowledge required
Expert knowledge of current Windows Operating systems
Strong understanding of Active Directory/Group Policy
Strong knowledge of scripting in a Windows environment
Experience supporting SCCM, SCOM, EMS, SharePoint, IIS, Windows clustering and/or MS-SQL a plus
For Linux/AIX discipline
1+ years or experience with Linux/UNIX systems administration in a networked environment
Strong ability to manage complex business application software, e.g. Oracle in a Linux environment
Strong knowledge of scripting in a Linux/UNIX environment
Strong knowledge of Red Hat Enterprise and/or Oracle UEK Linux operating systems