Programmer III

Job Summary

The Programmer III will participate in functional and technical tasks to support configuration, development, and maintenance of enterprise applications. In this role, you will be expected to work with our business stakeholders, architects, and other teams to analyze and understand business/data requirements and process flows and develop solutions to meet those requirements. The ideal candidate is a self-motivated, self-directed, hands-on developer with a great passion in development, capable troubleshooting skills, and is quick at analysis and resolving issues. zz

This role calls for a dynamic, highly motivated professional with strong communication skills who must be able to work in a varied, fast paced environment as part of the service delivery function for TMNA Services (TMNAS) and its Group Companies.

Must have a technical background with over 4 years of hands-on experience in software development on technologies like .NET or Java.

Key Responsibilities

Lead/Participate in the analysis, requirements, design, configuration and technical implementation of different insurance applications

Participate in the identification and documentation of business, functional, and technical problems

Translate functional requirements into high-level technical designs and/or business processes.

Participate in the design of solutions to meet business needs

Responsible for the development and maintenance of SDLC artifacts related to implementation

Research, evaluate and provide input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes and emerging technologies, where applicable

Participate in the development of work tasks, estimates, schedules, materials and plans to meet business needs

Lead on-going production support for implemented projects

Manage production support tickets in terms of severity

Provide resolution of support tickets

Provide reporting of project status to project management and leadership

Analyze and troubleshoot production issues and determine the root cause of problems

Keep pace with newer technologies and look for ways to add value incrementally

Provide technical leadership and expertise to the support team/partners as part of various projects, initiatives, or operations support

Identify and perform processes to produce high quality and reliable solutions

Identify areas of improvement and follow/implement processes to improve the overall efficiency

Plan & lead technical application upgrades

Work collaboratively with the Enterprise Architect, BA, QA teams and subject matter experts of the various upstream and downstream systems in the design and development of solutions

Align to the maintenance and enforcement of SDLC processes, departmental standards, style requirements and all other procedures necessary for data and system integrity

Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company

Establish and build strong working relations and partnerships with Business Units and Senior Management

Perform special projects and other duties as may be assigned

Qualifications

Degree / Licenses and Professional Certifications

Bachelor's degree in Computer Science, MIS, Engineering, or a related technical discipline preferred

Experience

Must have over 4 years of experience in software development of solutions (Java or .NET), lead experience is a plus

Experience working with Azure DevOps, source code repositories such Azure DevOps Server (TFS) or GIT, build & deployment process

Experience developing web services using SOAP/REST, integrating with Azure APIM services

Experience with XML/XSLT/XPATH

Experience working with Agile methodologies such as SCRUM

Experience working with SQL using SQL Server/Oracle databases

Experience working in Insurance industry P&C sector is a plus

Knowledge

Knowledge and working experience with SQL or T-SQL is required

Knowledge of Portal design concepts such as integration, security, collaboration, SSO

Knowledge of packaged applications such as OnBase, ImageRight, DocuSign or any Insurance suite is a plus

Knowledge of Service Now for ticketing is a plus

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Application Deadline: 5/3/2024

Additional benefits information can be found here: