Dining Services Manager

Insero Talent Solutions has partnered with a high end active retirement community to recruit a Dining Services Manager in Rochester, NY.

Position Summary

Manage all aspects of the Dining Room operations, in both Independent and Healthcare related dining rooms as directed/instructed and in accordance with established dining policies and procedures.

Essential Job Functions

Develops and implements necessary changes to Dining Room procedures as directed by Dining Services Director.

Ensure that all dietary procedures are communicated to and followed in accordance with established policies.

Perform administrative requirements such as completing necessary forms and reports, and submit to the Dining Services Director.

Orders food/supplies as necessary to meet the needs of menus and departments.

Assist in maintaining food storage areas in a clean and properly arranged manner at all times.

Assist in the inventory and storage of in-coming food, supplies, etc., as necessary.

Interview, hire, and train staff as operational needs dictate.

Schedule staff as appropriate.

Ensures all necessary paperwork/documentation is on file for staff and state and local government.

Serve meals that are palatable and appetizing in appearance when necessary.

Trains staff in proper etiquette for waiting on tables.

Set up dining room as necessary.

Assist cooks in preparing meals when needed.

Deliver take-out or catered food to designated areas.

Train staff to wash pots and dishes, in accordance with sanitary regulations as well as with our established policies and procedures.

Ensure that the department is maintained in a clean and safe manner.

Maintain all paperwork mandated by NYS DOH

Meet with inspector during annual NYS DOH inspection

Plan monthly resident events with activities coordinator

Attend monthly resident council meetings and quarterly family council meetings

Attend thirty day new resident move-in meetings

Job Requirements

Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Residents, co-workers, vendors, family members and visitors.

Must wear employee badge at all times while on-the-job.

Must report to work on time and adhere to attendance policy.

Must be able to maintain a high level of confidentiality regarding information about Resident, co-workers, vendors, family members and visitors.

Must have reliable transportation.

Expectations of the Position

Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.

Willing and able to work overtime and weekends as required by the position and/or approved by management.

Have reliable transportation to and from work.

Must be clean and neat in appearance and have a “friendly,” hospitality-oriented, and service-oriented demeanor.

Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications of the Position

A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills:

Education: Associates or Bachelor’s degree preferred

Experience: Three (3) to Five (5) years culinary experience in a hotel, country club, restaurant, or senior living community

Skills: Be able to perform all positions in the dining services department

Licenses / Certifications: Servsafe certified