Patient Service Specialist - Full Time

Overview:

California Rehabilitation Institute

*A Joint Venture with Cedars, UCLA, and Select Medical*

Century City / Los Angeles, CA

Patient Services Specialist - Full Time (8hr shifts)

Pay Rate: $22.00 - $26.85

At California Rehabilitation Instituteour services have been designed for patients who need a longer rehabilitation hospitalization for their recovery.

Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented?

Benefits of being a Patient Service Specialist with us:

Engaged and team-oriented culture

High success rates of patients being discharged home

Full-benefits package (Including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)

A network of over 50,000 employees nationwide with relocation and advancement opportunities

Responsibilities:

Responsibilities

Warmly greet every patient with eye contact, a smile, and a positive statement

Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit

Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations

Carefully conduct insurance authorizations and verifications

Collect co-pays from patients with attention to detail

Offer a fond farewell, providing any pertinent information about their next appointment

Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude

Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep

Live the Select Medical Values in every interaction, every day

Qualifications:

Minimum Qualifications

High School Diploma or GED required

Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)

Ability to type 40 words per minute preferred

General Requirements

Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients

Patient-centric mindset: the patient always comes first and you will make the first and last impression on them

Exceptional communication skills: communicate proactively and with empathy

Detail-oriented: people count on you to ensure all the details are done correctly the first time around

Team Player: you will be an integral part of a clinical team

Additional Data:

California Rehabilitation Institute a 138-bed facility offers patients a higher degree of excellence in medical rehabilitation. Each patient has their own room and receives our customized treatment plans based on their medical and therapy needs as they recover from:

Brain Injury

Spinal Cord Injury

Stroke

Amputation

Neurological Disorders

Orthopedic Conditions

Multiple Traumas

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Permanent