Audio Video Service Technician Level III

You are the type of leader who wants to push the boundaries of collaboration technology in defining and shaping Enterprise clients in government and corporate spaces. Bridges System Integration (Bridges SI) is a thought leader with a reputation for deploying emerging technologies focusing on quality, security, and predictability. Bridges SI has built a reputation amongst Washington DC's most prominent institutions for being a technology partner to depend on.

Bridges SI is looking for a Senior Audio Video Service Technician to continue the development of our growth and reputation.

This position reports directly to the Service Manager.

In this role, you will perform any necessary Service team functions, including supporting AV equipment at customer sites, performing maintenance and providing hardware and software updates when required, editing files and reading drawings, and leading small teams during on-site projects. As a member of the Bridges SI Service Team, you are expected to provide initiative, vision, and teamwork.

You will be a great fit if you are a strong multi-tasker who can walk in the shoes of our clients and identify their technology pain points. The whole of the organization works to resolve client hurdles in creative and impactful ways.

Requirements

RESPONSIBILITIES

Recognize the majority of common AV brands and Equipment by sight and by name

Understand the purpose of AV components in a system

Operate common AV equipment unassisted

Support operating AV equipment for Live events

Provide customer training on how to use an AV system

Fully test a system for proper function and identify what part isn’t working

Experienced in troubleshooting hardware and software. Understands signal flow

Perform most common and standard AV/IT cable terminations

Change the PC’s network settings

Connect to Equipment via IP and Serial connections

Configure and set basic settings in equipment.

Load and retrieve files from DSP’s

Load and retrieve files from Control systems

Make settings adjustments in DSP existing file

Edit DSP files or control code with remote support.

Read drawings and system flows

Perform QA inspections

Perform Site surveys for system upgrades or new spaces

Napkin CAD a functioning system.

Set up and balance an audio system

Build a standalone or closed-functioning network

Perform advanced video setups, including edge blends, mirror bounce, prism alignment, convergence

Lead small team projects

Provide remote support to other Service and Integration technicians

Mentor and support team members

QUALIFICATIONS

Has a minimum of 7 years of direct or related experience in the AV industry which can be composed of any combination of; Site support, installation, VTC support, live event support, system design, programming, and Quality Assurance.

Understanding of AV systems, signal flow, and proficiency in troubleshooting

Interest in the relationship between audiovisual and AI

Interest in the relationship between audiovisual and analytics

Knowledge of lighting, acoustics and millwork

Knowledge of structural engineering practices such as floor, wall, and ceiling support

CTS or equivalent required

Must be willing to work in the Herndon, VA office

Benefits

Unlimited Paid Time Off (PTO) including Holidays and Vacation

Medical/Dental/Vision Insurance

401k Plan

Short Term Disability

Long Term Disability

Life Insurance

Service and Recognition Rewards

Family-friendly Company Events

Work-life balance advocation

We're different –

Bridges SI provides a small-business family environment that is recognized as being a creative problem-solving technology advocate. We develop unique design-build solutions that challenge industry standards. We are obsessed with quality, innovation, and customer loyalty. While we have the stability of an organization that just celebrated our 14th anniversary, we are as agile and curious as our first day. Our incredibly talented multi-discipline team includes in-house expertise for every facet of collaboration. At Bridges SI, you can directly impact a Government agency or large Enterprise's performance with innovative solutions that expand from traditional audiovisual offerings.

Permanent