Sales Account Manager

Job Description

Salary:

MJ DALY, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service. MJ DALY has proven itself as a place to provide career opportunities for an individual to master their craft, earn competitive wages, and to make an impact in the lives of our employees, customers, and community.

MJ DALY, LLC has been waiting for you!

We are seeking an experienced SALES ACCOUNT MANAGER to become an integral part of our MECHANICAL SERVICE/SALES division at MJ Daly, LLC. This individual will be responsible for profitably growing our service agreement and quoted work portfolio to plan levels. The SALES ACCOUNT MANAGER will be productive utilizing standard department processes by focusing on customer and employee satisfaction. This candidate will work with operations and management to estimate and propose HVAC service work that lines up with the company vision and financial objectives. This individual seeks new customer growth through proven, effective sales methods focused on profitability. The end result is a team-oriented, customer-satisfaction driven, profitable service sales department. This position is located in Waterbury, CT.

Essential Duties:

Develop a relationship with existing customers

Manage service contracts of existing customers as follows:

Have a complete understanding of each customer’s service contract

Ensure services are being performed in accordance with the terms and conditions of the contract

Coordinate with service supervisors, dispatchers, etc. to ensure all customer needs are met

Actively seek new customer growth through proven, effective sales methods

Qualifications:

Strong interpersonal and verbal/written communication skills to communicate with internal staff, customers, vendors, and subcontractors

Ability to work collaboratively with a diverse team

Strong ability to manage customer accounts successfully

Demonstrated pleasant, friendly demeanor

Mechanical aptitude required

Minimum Requirements:

Two (2) years of experience in HVAC service, installation, or sales

Bachelor’s degree in sales preferred

Proficiency in Microsoft Office Suite

Proficiency in CRM software preferred

Must have a valid driver’s license and an operating vehicle

Ability to travel locally (automobile)

MJ Daly, LLC, an Arden Building Company is an equal opportunity employer. Our success directly reflects the skills, experience, and dedication our people. To help them succeed, we strive to provide a positive, productive work environment based upon both mutual respect and a commitment to compliance with all federal, state, and local laws. We recruit, hire, train, and promote employees without discriminating on the basis of race, color, religion, gender, national origin, marital status, age, disability, or veteran status. All of our employees share the responsibility for supporting our policies for a harassment-free and drug-free workplace.

All offers of employment are contingent upon a criminal background check, driving record, and a 5-panel drug screen, satisfactory to Arden Building Companies, LLC policies.