Sr. Director, Benefits and Wellness

Job Description

Description:

Job Position: Sr. Director of Benefits and Wellness

Department: Human Resources

Reports to: Sr. Vice President of Human Resources

FLSA: Exempt (PF)

Status: Full-time

Work Site: Washington, DC Metropolitan Area; Richmond, VA

This position may work remote on a part-time basis in accordance with company policy and manager approval.

OVERVIEW:

The Sr. Director of Benefits is a self-starter who can independently complete a project and job duties from start to finish, is detail-oriented and enjoys interacting with people. The incumbent will demonstrate a can-do attitude and thrive in a fast-paced workplace. They will be a key member of the team and serve as a key advisor and internal expert on welfare benefits and incentive plans including medical benefits, FMLA, Workers’ Compensation, disability, and retirement plans. Sr. Director will support the selection, implementation and administration of the organization’s benefits and wellness programs.

Creative. Innovative. Trusted. Results Driven. Leader.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

ESSENTIAL RESPONSIBILITIES:

Benefits and Welfare Administration

Serves as a trusted advisor to the SVP of HR and leadership to provide strategic guidance that aligns benefit and incentive programs to organizational goals

Serves as a change agent driving participant behavior through providing attractive benefits plan design, enhancements, and education

Develops and implements benefit strategies to include informative workshops for the organization

Creates wellness initiatives and serves as an internal thought partner to design creative and exciting concepts

Serves as a key liaison with benefit brokers and vendors to maximize services and strong support to the organization

Ensures the organization is performing best practices in accordance with established legal and fiduciary requirements

Responsible for completion and filing of benefit plans and audits to include but not limited to 401k NDT, 5500 execution and ACA filing

Provides forward-thinking support to assist employees with questions, conducts research, and resolves issues ensuring appropriate documentation

Acts as resident medical leave expert (FMLA and ADA) steering process of evaluation, documentation leading and engaging in the interactive process

Leads the benefit open enrollment process and communications strategy

Supports department with M&A initiatives as required

Supports crisis management process and fosters strong relationships with external vendors/consultants

Keeps current on federal, state, and local compensation and benefits laws and regulations to ensure Company compliance

Participates in special projects as directed by SVP, Human Resources

Compensation

Collaborates with department leads in support of conducting compensation studies and benchmarking

Develops reports for external agencies and vendors as needed

Staff Management

Provides direct oversight of direct report’s actions and ensures the consistent use of internal best practices of disciplinary actions that are measurable and documented in accordance with the department’s standards

Draft comprehensive job descriptions (direct reports) and conduct routine reviews of duties (annual) and document all changes

Recruit well-qualified talent and provide thorough training and support to ensure staff are providing high-quality deliverables

Demonstrates ability to lead, motivate and direct a team to include but not limited to:

Provide regular constructive feedback

Resolve issues/conflicts with diplomacy in a timely manner

Provide ongoing guidance and support for growth and development

Deploy effective coaching skills

Practical understanding of anti-harassment and discrimination laws

Effectively administer performance reviews and corrective action plans as appropriate

Foster an inclusive work environment free of workplace harassment and bullying

Complies with Urban One’s mandatory training and adheres to related course deadlines for self and direct reports

KNOWLEDGE/SKILLS/ABILITIES:

Strong leadership presence

Critical thinker, innovative, and solution-focused

Strong sense of urgency and ability to multi-task with attention to detail

Approach work with big-picture thinking and seeks opportunities for the organization. Promote and support efforts as implemented

Proficiency with MS Suite including Excel, Microsoft Word, PowerPoint, Teams, DocuSign (power forms and signature) and related tools

Advanced knowledge of ERISA and FLSA and wage and hour laws

Knowledge of Federal and state laws impacting benefits and related areas of responsibility

Demonstrated ability to learn new systems and apply learning from training and self-directed research. Proactively engages in self-paced learning

Deploys effective interpersonal and listening skills

Provide a high degree of customer service and solution-oriented

Superior written communication, ability to independently draft thorough correspondence, proofread, and edit using proper business writing techniques

Ability to exercise judgment and problem-solve in sensitive situations

Ability to maintain a high level of confidentiality and exercises good judgment

Ability and willingness to handle highly stressful situations, including juggling multiple activities, prioritizing customer needs, and responding to crisis situations

Ability and willingness to work extended hours and be on-call for emergencies as needed

15% travel and adhere to the travel and expense policy

Legally authorized to work in the US

Submit to a background check

EDUCATION and/or EXPERIENCE

BA/BS in human resources and/or related field preferred. Requires 8+ years of progressive experience in benefit management and wellness design. CEBS or CBP certification or compensation experience is desired.